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4 months ago
My son had to have two teeth pulled and he was really scared. The dentist and the assistant sat with Nick and explained everything to him. They took time with him and they told him step by step what would happen. He had to have his gum numbed and they did it and he didn't feel anything. When it was done, Nick actually smiled and gave a thumbs up. He was treated so kindly and they took so much time to explain what would happen and to make sure he was ok. I could not have hoped for a better result. When we left he said he wanted to come back to this dentist always!!
11 months ago
Have been bringing my children here for the last two years for cleanings. But after my recent experience with my child having his first cavity, I will never be back and would not recommend this place. The establishment is not child-friendly in regards to how they deal with their little patients. My son was given novacaine the first time, when he panicked and the dentist just said that he’d have to come back another time. Second attempt was with sedation, nitrous and novacaine. There was no pre-chats with him to calm or acclimate him to the process. He panicked, cried and screamed. The dentist offered us to come back another time again! It’s like neither of the dentists wanted to deal with a child that needed a bit more of their attention and/or patience. The dentist checked her cellphone texts while “taking” care of my son! Additionally was disturbed twice that her following appointments were waiting. An aide threaten my son that they would make me leave the room if he didn’t stop screaming and crying because it would affect other patients. Another dentist came in the middle of all the commotion just to see what was happening, but offered no assistance or guidance. Needless to say, I'll be going elsewhere.