Cottman Transmission and Total Auto Care

Auto Repair Shop

4001 North New Hope Rd

Raleigh, NC 27604

Open Today 8:00AM - 5:30PM

cottmanofraleigh.com

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All Reviews

R
1 year ago
Great Work
I took my Ram Diesel truck in for diagnosis, as I experienced some slippage when towing my 35 foot 5th wheel. Spoke with Ray Boyd at length, he sent a Technician (Chris) with me on a road trip with the trailer to monitor the transmission while under load. From that ride I was given a time for repairs and a not to exceed price for the work. The transmission was fixed in the stated time and the price was what was stated. I have taken the truck back for a check-up prior to going on an extended summer trip towing 12,000 pounds, and have the confidence in Chris's work and Ray's Guarantee of 3 years/36000 miles. I would recommend them to anyone and will take my other vehicles to them if needed.
Response from Cottman Transmission and Total Auto Care
Thank you for your business, as well as your kind recommendations, both to your friends and family, as well as here online. Gratefully, Cottman of Raleigh
A
2 years ago
Phenomenal Service, Highest Quality, Best Choice!!
On January 18, 2016, my "baby" a 1999 Acura 3.2 TL that I purchased with 007 miles on turned 17 years old! After 356,466, her transmission began to slip and I knew it was time to have work done because the idea of getting a new car was not an option. We have been together far too long and I could not bear the idea of replacing her. I googled transmission shops and Cottman's and AA### were the two primary companies that appeared. I had her checked out by the "A" place but did not feel comfortable with the mechanic. I left there and went to Cotmann. From the moment I walked in the door and was greeted by Ray Boyd, I knew this was the place for me and my "baby"! He was knowledgable, courteous and made me feel at ease. He told me I would have leave her with him for a few hours to assess the situation and make his OWN determination of what it would take to repair her. After a few hours, he called and laid out the extent of her transmission injuries. He asked if I wanted to have her repaired or pick her up. With no hesitation, I said fix her! I didn't need another opinion and would not trust anyone else to work on such a prized possession. The over 100 years of experience in that building, delivered outstanding results, a day ahead of schedule, and a once again high performance vehicle!! I can't say enough about Cottman, except .... If you want a high quality repair, at a more than reasonable price and phenomenal service, look NO further than 4001 N. New Hope Blvd in Raleigh, NC!! I highly recommend them!! THANKS, TO A WONDERFUL TEAM OF TRANSMISSION ENGINEERS!!!
Response from Cottman Transmission and Total Auto Care
Our team is thrilled you felt comfortable and knew your "baby" was in good hands during your recent visit with us, Angela! Here at Cottman, we pride ourselves on our ability to deliver exceptional service and have our guests leave completely satisfied with their experience. Thanks for the wonderful review! Gratefully, Cottman of Raleigh
A
2 years ago
My experience at the Cottman center in Raleigh was phenomenal. I recommend Cottman to all of my friends and relatives.
Response from Cottman Transmission and Total Auto Care
Thanks for the amazing review and recommendation! Gratefully, Cottman of Raleigh
C
2 years ago
I felt that I needed to have my transmission checked because it was, under certain conditions shifting hard. My mechanic, Moe, at Nader's said I should go see Ed at Cottman's.
Response from Cottman Transmission and Total Auto Care
Thanks for the awesome review! Gratefully, Cottman of Raleigh
C
2 years ago
Cottman Transmission has a man that works on transmissions named Bob. He is the best person I have ever met that worked on transmissions. He works hard and does not stop until the transmission is 100%. When you go ask for Bob.
Response from Cottman Transmission and Total Auto Care
Thanks for the amazing shout out to our team member, Bob. We appreciate you taking the time to write your review, and we look forward to seeing you next time. Gratefully, Cottman of Raleigh
A
2 years ago
My name is Ashlee Jones and I just want to say how great of an experience we had with Cottman Transmission in Raleigh NC. From the first conversation until the day we picked our truck up we had nothing but a GREAT experience. Getting an almost $3000 job done on our Truck was very stressful and time consuming but Cottman made it as smooth as they could on their end. Everything was done within the time frame that they said from diagnosing the problem to ordering transmission to repair date and pick up. I mostly dealt with Ray and he was AWESOME! Always answered any questions me and my fiance had. Ray and his staff really went above and beyond. Picking our Chevy Trailblazer up this morning and it running like its brand new has made my week! I would recommend them to anyone with Transmissions issues. I know often organizations get emails on how nasty or unpleasant an experience can be, but ours ROCKED! Thank you guys so much for helping my family in a tough time and getting us back on the road :)
Response from Cottman Transmission and Total Auto Care
Knowing you had a fantastic experience with us and that we could help you and your family get through a tough time, makes us so happy. Whenever a guest comes in, we want them to feel worry-free knowing we are now taking care of the situation, and we loved reading you experienced just that. Thank you so much for the awesome review, Ashlee! Gratefully, Cottman of Raleigh