Cottman Transmission & Total Auto Care

Auto Repair Shop

6226 Bush River Road

Suite A

Columbia, SC 29212

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All Reviews

S
8 years ago
Tony and Liz are the best people I'v dealt with for car repairs. The repairs they did on my truck were done expertly and for a price that was definitely very fair. I will use their shop for future repairs and recommend them to anyone I know in need of auto service. I hope they keep this shop and stay here for a long time. Thank you from a very satisfied customer.
Response from Cottman Transmission & Total Auto Care
We appreciate your five-star review and are pleased to hear we could help repair your truck! Our team here works very hard to ensure all of our guests have a great experience and we look forward to providing nothing less during your next maintenance. Thank you! Gratefully, Cottman of Columbia
D
8 years ago
In a word: TREMENDOUS! Tony and his team are absolutely top notch. Expert and thorough evaluation of needed service, conscientious and timely repairs, thoughtful explanations of service required and cost estimate, and very helpful, people-friendly manners. Handy location too! And, if time is spent by a customer on site, the clean and tidy waiting room has free wifi, cold water, nice restrooms, and smoke-free environment. Cottman of Columbia does a FANTASTIC JOB; now our first stop for any automotive needs.
Response from Cottman Transmission & Total Auto Care
Thank you for the TREMENDOUS review, Doug! Our team members are trained to offer top-notch service to every guest who walks through our door. We're pleased that this was apparent to you, and we are so very happy that you had a great experience. Thanks so much. Gratefully, Cottman of Columbia
R
8 years ago
Went for a diagnosis because my transmission was having problems. Decided to have my transmission rebuilt and got a tune up as well. 2 year warranty. Torque converter had a problem shortly after it left the shop. Brought it back and it was replaced under warranty no questions asked. Tony threw in free ball joints. My check engine light came back on when I left the second time. Took it back. Replaced CO2 sensor free of charge. When I was getting ready to leave, I found out that I had a bad brake line. They replaced it free of charge as well. Tony and Liz have been nothing but fantastic. Will be returning for future repairs!!! Highly Recommended!
Response from Cottman Transmission & Total Auto Care
It's always nice to hear from our guests that we have earned their trust by offering fantastic and efficient maintenance. Thank you so much, Royce! Gratefully, Cottman of Columbia
A
8 years ago
My sister and brother in-law referred me to Cottman Transmission at first I was skeptical because the price they quote me after looking at my vehicle was wayyyy out of my price range, and I was not going to go through with the repairs, but after I spoke with Tina she was able to give a price I was able to afford and payment option that suited my needs. So I was very please with the level of customer service and the over all experience.
Response from Cottman Transmission & Total Auto Care
Thank you for your review, Annette! It's nice knowing that you were able to take advantage of some of our payment options while receiving a friendly maintenance experience. Gratefully, Cottman of Columbia
T
8 years ago
I took my car in because I thought I needed new brakes. After checking it out, free of charge, they told me I can wait a few months before replacing them. They also checked out my daughter's car. I had received a quote from another shop and Tony was able to offer another option to repair it that was half the price. They truly have the customer's best interest in mind. Their customer service is top notch - they greeted me by name and even sent me a hand written thank you note a few days after repairing the car. Cottman's is the only place I'll take our cars from now on.
Response from Cottman Transmission & Total Auto Care
Thanks for the fantastic review, Tracy! We're glad our team provided you with the professional and top-notch service you and your daughter deserve, and we look forward to seeing you at your next visit. Gratefully, Cottman of Columbia
J
8 years ago
Excellent service. Went beyond to see that everything was to my satisfaction. Would recommend them to everyone.
Response from Cottman Transmission & Total Auto Care
We proudly accept your five-star recommendation, John! Thank you for sharing it with the world and for choosing Cottman! Gratefully, Cottman of Columbia
R
8 years ago
I was extremely satisfied with the service I received at Cottman Transmission and Total Auto Care on December 2, 2013. The owner and staff were very professional and courteous. I will definitely return to get my car serviced there in the future.
Response from Cottman Transmission & Total Auto Care
And we will definitely be happy to help every time you come to us, Rodney! Thank you for sharing your high marks regarding the courteous and professional service you found at our center. Gratefully, Cottman of Columbia
S
8 years ago
I moved to Columbia in 2007 and wish I discovered Tony and Liz then! The diagnosis for my car was spot on and not what 3 other mechanics gave to me. Tony took the time to fix the problem, rather than alleviating the symptoms. In addition, he recommended other needed services and did his best to help me out with the finances. It hard to find a mechanic that not only cars about your car as much as you do, but also the customer. Thanks again Tony and Liz, see you for my next check up!
Response from Cottman Transmission & Total Auto Care
Our team is delighted that our services deserved a 5-star review! We work hard to provide friendly and helpful service, just as you experienced, and our team is thrilled that you will be returning to us in the future for your vehicle's servicing needs. Gratefully, Cottman of Columbia
G
8 years ago
Tony and Liz did a very fine job on my 1995 Bronco. The work was done very professionally. I had work done at another transmission shop last year and had multiple problem and poor workmanship. Tony fixed all that and with a better warranty. Cottman is the only transmission service shop I will ever use for any of my vehicles. He is the best in Columbia. Thanks for the great job. My Bronco thanks you too.
Response from Cottman Transmission & Total Auto Care
We’re honored by your trust in our team and we’re pleased to know that we have become your first choice for your automotive needs. Thank you for sharing your feedback and for letting us take care of you and your Bronco. Gratefully, Cottman of Columbia
D
8 years ago
I recently had my 2001 Lincoln Towncar in their shop. Tony told me what the problems were, what he suggested, what it would cost and when it could be repaired. Everything that Tony told me to expect is what happened. My car runs good and I would recommend Tony and Liz to anyone looking for a reputable auto mechanic in the Columbia/Irma/Lexington area.
Response from Cottman Transmission & Total Auto Care
We understand that you have many choices when it comes to your vehicle's maintenance needs, and we appreciate your choice in us. That is why, we do everything we can to ensure your experience is always top-notch and that you are treated with courtesy and respect. We greatly value your business and we thank you for your kind feedback. Gratefully, Cottman of Columbia