Custom Heating and Cooling
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2 years ago
I've been a customer for over 35 years.
They answer my phone calls promptly, and can usually get out to see me the same day or within 24 hours. They are very knowledgeable and can diagnose the problem quickly and fix it right the first time. Last winter when the wind chill was 40 below zero and my furnace went out I thought for sure it would be an expensive repair. No, the part was $17 and I haven't has a problem since. After all these years, I trust them implicitly and feel very comfortable allowing them to do the repairs even if I'm not home.
2 years ago
Our furnace went out on one the coldest nights of the winter. Custom Heating and Cooling provided us with a loaner motor for our furnace until a new furnace could be installed. During the waiting period, Greg checked with us to make sure everything was working properly and the new installation was done in a timely fashion. He even changed our thermostat for us for better heating efficiency. We highly recommended Custom Heating and Cooling. We know that we can count on him for emergencies and any other heating and/or cooling needs.
Response from Custom Heating and Cooling
Thanks you Tony. I greatly appreciate your positive feedback and working for you many times since replacing your old furnace. You have been a valued customer.