Da Vinci Dental Arts, PA

Dentist

102 James Street

Suite # 304

Edison, NJ 08820

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All Reviews

K
4 months ago
Incompetent rude unprofessional
Me and my husband both went there on the same day for a visit 1st time ever going there. I am very detailed when it comes to dealing with any Doctors office and made sure they took my insurance and everything was good. The day of my visit I receive a phone call asking about my insurances, keep in mind appointment was made 3 weeks in advance. The day of they call me trying to figure out if they take it or not, had to email them a copy of the card and they were suppose to get back to me,keep in mind they never did. I had to call them back to be told they will call me if there is a problem. I go to the visit and ask the girl at the front desk if everything was good she said yes they received the break down of what is covered. The very next day I receive a phone call about my insurnace they don't know who to charge. I did the foot work and gave them all the information they needed. So the next week my husband goes for a visit. Now also I had to basically pull teeth and ask the girl on the 1st visit what is the next step what does he have to do next my husband. She was nice enough but lazy i must say she shrugs her shoulders and say I dont know I had to tell her well cant you check the computer. Now next visit she tells me I have a balance due, so i asked her is that the difference the insurnace did not pay she said yes I guess so. Well not wanting a outstanding bill I pay it. My husband's job said we shouldn't have paid anything insurnace covers it. I called the insurnace and shore enough they never even put in a claim to them. I am not to happy at this point I call telling them what they did they did not seem to concerned nor did they really care this was not $30 they charged this was a allot. So I go there to speak with the manager and get my Xrays after they screwed up big time and get a half A$$ apology and then they have the nerve to tell me i have to pay for the x-rays, which I would have but, I am leaving their practice due to their unprofessionalism not because I just want to switch dentist. Reality is you can not go somewhere when you do not trust their staff. The office manager did say she would send x-rays to the new dentist. Now I have a new dentist who only wants hard copys and they are refusing to send them. I am guessing they do not know they have 30 days by law to process that request and can not hold it up for payment. I would not recommend them at all just be ause if you have to deal with incompetent staff your experience with that practices will be horrible.
V
5 months ago
Christine is great. Such a professional and personable individual.
L
6 months ago
Incompetent Dental Office Staff
I got my filling done, after which i started having extreme sensitivity which I have never had before. Be careful before you do filling. Sometimes they might over exaggerate your problem. Just to get business. Also my dental insurance plan was entered incorrect for which they made me pay full amount for the service despite me having a good detail insurance which covers my service. I tried explaining it to the dentist while i had so much discomfort to talk right after the procedure. Just to get out of the place I agreed to pay partial bill, which was incorrect. Now they refuse to refund back my money even after knowing they can submit a claim to my insurance. Ridiculous office manager. She had no clue what she was talking. After all this not a single apology. Rudeness is one thing, incompetency is something I cannot tolerate at a dentist office.
R
6 months ago
great people and service
everybody is great, friendly and kind with great service
J
7 months ago
High quality service.
G
7 months ago
Staff and dentist were friendly and professional
P
8 months ago
Cleaning
It was a great experience
T
8 months ago
Excellent Patient Pleasant
I truly love my dentist. I use to be very scared of the dentist due to a childhood trama during a dental visit. Now I look forward to my visit with Da Vinci Dental. I've recommended two of my friends they have made this their dentist as well now
J
9 months ago
Do not bring your kids here
Definitely not family friendly I brought my 3 year old in and when she got uncomfortable with her cleaning and started to cry the dentist told me it was because she was spoiled. Who says that about a young child during there first dental experience. I would never recommend this dentist office
C
9 months ago
Very comfortable environment....
I always get excellent service, great personal attention, and it feels comfortable like home..... I know my dentist cares and that’s important.