David S. Novak DDS

Dentist

1850 Whites Rd

Suite 3

Kalamazoo, MI 49008

Open Today By Appointment

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All Reviews

S
6 months ago
Great service until this procedure...
We did a lot of research on dentists before we chose this office. Until now we have always had good service and everyone has been really great. My husband had went in and was told he needed multiple fillings and would need a root canal. He went in and had a few fillings done and was told he would need to come in to have the rest done, but that they suggested having a endodontist do the root canal first as that was a priority. Being December we were not able to get him in for a root canal before the end of the year so he called back to schedule his fillings to be able to use up our insurance for the year. Today, he went in and instead of doing fillings they did a temporary crown for the tooth that has not even had a root canal yet. Before they even started my husband inquired as to why they were doing a crown and not the fillings like he had scheduled. They claimed that they wanted to clean it out for the endodontist doing the root canal. He stated that he had made the appointment for fillings and they basically shrugged it off like it didn't matter one way or the other. Well, now the tooth that was not bothering him, bothers him. And on top of it, fillings have a copay of about $150 and instead we had to pay $450 today! Talk about a slap in the face right before Christmas. Would like to know what they would have done if we couldn't have paid for it today... What makes it worse is that they straight up lied when I called and said my husband asked to have the crown done when he scheduled his appointment which was not the case since he inquired about the fact that they were doing the crown and messing with the tooth that they originally told him they wouldn't touch until the root canal was done.
N
4 years ago
Friendly professional treatment as usual.
S
4 years ago
Great dentist and the office never keeps you waiting.
R
4 years ago
Easy and relaxing procedure.
A
4 years ago
Very friendly staff. My hygienist was good with me and my child!!
A
4 years ago
Friendly atmosphere, latest x-ray equipment, lots of current magazines and comfy chairs in the waiting room---I can't imagine going anywhere else.
L
4 years ago
I love the professional, friendly staff here and highly recommend them!
J
4 years ago
As always the service of the entire office staff was wonderful. This time I did appreciate what I sensed a little quicker cleaning of my teeth.Thanks,Jack
R
4 years ago
My experience at Dr. Novak's office is always pleasant. I highly recommend this office.
L
4 years ago
Dr. Novak and his staff are always friendly and prompt! I have been going for years and would recommend them to anyone!