Dental Group of Covina

Dentist

1406 N Azusa Ave

Suite C

Covina, CA 91722

Open Today 10:00AM - 7:00PM

westcoastdental.com/locations/covina

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All Reviews

M
3 months ago
Please beware!
I’m writing this review to warn other patients especially those with kids who will go for cleaning at this clinic. Please stay with your child and watch the whole procedure. My 15-year old son had his braces removed June 26th, 2019. He was also seen by the dentist and said that everything was fine, no cavities, he just forewarned us about the possibility of extracting his wisdom teeth possibly in the coming year or two. Hereafter, my son was attended by their hygienist, Pam Madalia and recommended a deep cleaning with additional cost. She also diagnosed that my son has gingivitis and said that if he does not undergo deep cleaning my son might lose his teeth. I declined the procedure and told her that a regular cleaning was enough at that time. Pam became arrogant and proceeded hastily with the cleaning. As I was standing close-by I saw that she was being somewhat rough, but I didn’t say anything, thinking that she knows her job well. A minute after I left the room my son came out and was really hurting, he said that Pam was being brutal, and poking very hard. I confronted Pam in a calm manner and told her that the cleaning was fast compared to the other hygienists we have previously experienced. With an arrogant tone of voice, she said that she had to stop because my son’s gums were bleeding profusely blaming gingivitis as the cause of bleeding. She even went to show us the pictures that she took showing that there was indeed massive bleeding. I realized that my son was right about her being rough and I felt sorry for my son who had to endure the pain of what we thought was just a simple cleaning procedure. Today, July 8th, 2019, we had a dentist check my son and was informed that he DID NOT have gingivitis and a deep cleaning is not needed, he had no cavities or anything wrong with his teeth too. My son’s teeth were thoroughly cleaned and polished PROPERLY, NO BRUISES AND NO BLEEDING AT ALL. After days of contemplation, we have validated our suspicion that my son’s dental care was mishandled, possibly intentionally because we refused the up sell. PLEASE BEWARE of their practice...
R
7 months ago
The girls are nice although they bring you in and turn it into a high price. The one good Dentist is now gone and the woman Doctor yu is awful she changes diagnoses and then they come in with another young lady and your looking at a large bill. No one followed up with me back in December and now I have fractured tooth and an expense 2500 to 3500. I am saddened by this because this could been avoided if the woman Doctor would let Doctor finish with his original diagnoses
E
2 years ago
Appointmaent
When start 2 more weeks come back to dentist cleaning teeth.
E
2 years ago
Appointmaent
When start 2 more weeks come back to dentist cleaning teeth.