Dentistry For Children

Dentist

5972 Cahill Avenue

Suite 112

Inver Grove Hts, MN 55076

Open Today 9:00AM - 5:00PM

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All Reviews

B
3 years ago
Concerned
I have been bringing my daughter here for years because we have both had nothing short of a positive experience, In fact it is a bit of a drive for us, but I am fine driving the extra miles in order to stay with this clinic. In fact, I recently recommended your clinc to a co-worker and she had a great experience as well. Today I brought in Greta for her 6 month cleaning. I had specifically opted out of the flouride treatment on my form. I did not sit in the treatment room as I usually do as I had my 4 year old son with me. When Greta's appointment was finished the Hygienist came out and informed me that she "went ahead and did the flouride treament anyway at no charge". I was a bit shocked. My concern was not the fee, but the flouride treatment itself. I have huge concerns that my child was treated not only without my authorization, but my clear communication not to proceed with this treatment was ignored. After collecting my thoughts I spoke with the front desk who said they would put a note on her file. I really want to stay with this clinic, but this is a huge issue for me. As a parent it is my decision, not the hygienists.
Response from Dentistry For Children
Dear Brenda, I am so sorry for your negative experience at our clinic. Our goal is ALWAYS to provide a great experience for you and your children and unfortunately we were not successful today. You are absolutely correct in stating that the final treatment decision is with you, the parent, and we would never knowingly make a treatment decision without your consent. In this case, the hygienist made a mistake and misread the treatment consent form. We deeply regret that our mistake contradicted your treatment request. Please accept our apologies and know that we will use this event to improve our communication and to provide a better service to all the parents and patients that we are privileged to treat in our clinic. Thank you for your time and consideration in bringing this to our attention, it is greatly appreciated. Please contact our clinic if there is anything else we can do to improve your experience with us. Sincerely, Greg Beinlich, D.D.S., M.S.
K
3 years ago
Great Service
Great job. Always on top of making sure the experience is great!!
K
3 years ago
Great Service
Great job. Always on top of making sure the experience is great!!
S
3 years ago
Friendly helpful staff
M
3 years ago
Everyone is so nice and pleasant .My questions are always answered .
R
3 years ago
Everyone is great here. .. Kids love coming!
K
3 years ago
Great Expirence
As always the service is great. Dakota loves going to the dentist because if all of you. It's such a fun atmosphere!! Thank you for all your hard work to make it a great place!!
L
3 years ago
It's been 12 years
We realized today at our appointment that my son has been a patient for 12 years. He is 16 now and will continue to be a patient until we are told he is too old! My son started coming here at 4 years old after visiting 3 different dentists. We had horrible experiences and this was the only place he would go to and not cry. Now, 12 years later, he still comes and enjoys it.
L
3 years ago
Love this place!
We live in Eagan so we pass a lot of dentists along the way to you. However, every extra mile is worth it. My daughter has been a patient here for 7 years and is very comfortable here. We wouldn't trade dentists for anything!
R
3 years ago
Courteous and thorough service always.