Down To Earth Dental - Northeast Tacoma

Dentist

Open Today By Appointment

netacomadentist.com

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All Reviews

R
2 months ago
Incompetent and/or Unethical, You Decide
They told me I was approved for a procedure with a $1000 credit, and then sent me a bill for $800. If I'd done the procedure approx a month later it would've been covered under my policy. Their response was "we look at hundreds of policies a day" and "we couldn't have known your policy had a missing tooth clause". Sorry, but I thought that was their job? Lol. Weirdest part about that is they forced me to wait for them to check with my insurance before scheduling the appointment. I put my trust in them to use their professional knowledge and expertise to guide me, but they failed miserably. Point blank, it's unethical to make an oversight this enormous and still expect the patient to pay. Will not return to this office.
B
2 years ago
friendly and knowledgeable staff
I switched to this office about two years ago and the experience has been terrific. Right from the start Dr. Prato identified cavities that went unseen at a previous dentist. The hygienist Shelly is also very knowledgeable and informative. Never did a feel unaware of why work was being done or why certain things were being recommended. I would recommend this office for anyone looking for a through and professional experience.
T
2 years ago
Great overall experience
I have moved a few times since I started going here 3 years ago but the quality of work and customer care keeps me coming back. They explain what they are doing or what they see in your mouth until you are comfortable. They always have your best interest in mind, and treat each person as the unique situation that you are. You can go here with confidence that you will be receiving top of the line, no judgment care.
K
2 years ago
Impressive
Just moved to the area and needed to have a molar looked at. Called and was able to make an appointment for two days later, which was fine since it wasn't an emergency. Best experience ever. Dental technician and dentist explained the problem in detail. All procedures performed efficiently and with great care. Felt like I had been going to them for years. 10-stars!
A
2 years ago
Best possible experience going to the dentist
I've been a patient of Dr Prato's for about a year now. Every staff member treats me with respect and are very friendly, it's a professional but also warm and inviting atmosphere and I always leave feeling like I was cared for and important to them and it's always a great feeling. Down to Earth has hands down been the best experience I've had around dental care.
J
2 years ago
Friendly, Fast, Confidence-Inspiring
I can't say enough about the positive environment and professional staff at this business. I think about the years and huge sums of money (bad teeth from the get go) I've spent on dentists (offices) that are imposing, impersonal, and/or bad (painful, careless, sloppy, scary) and I am so grateful to Dr. Prato and his fantastic staff. This is the best possible experience while still going to the dentist.