Dr. Micheles Kiddsmiles
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3 months ago
This office / business overall is incredibly disorganized. They have too many offices and can't professionally handle all the business coming in their doors with ease and courtesy. It is about numbers and is run like a factory and not a professional caring dental practice. They don't return calls and emails and there is little to no consistently from office to office. The front desk staff are young and and not well trained at all. Appointment times and reminder calls were mixed up with the time and no one seems to be in charge. The Syosset office is dirty and the bathrooms not kept clean or tidy. While we were there, the bathroom also had no toilet paper. It was telling about the business in general. No attention to detail and poorly managed. Little things add up and show you what a business is about. The owner / dentist Dr. MIchele is arrogant and unprofessional. When asked about her experience she became defensive and agitated. Her 6 locations is her claim to fame and not the experience of her patients. The experience is not the priority - running the factory for profit is. For anyone wanting an exceptional dental experience for their children and professional efficient dental care and follow up - this is NOT the dental office for you or your children.
2 years ago
Wonderful experience! Totally knowledgeable staff, very friendly, compassionate. My kids love coming to your office
3 years ago
Beautiful office, very friendly staff. My son was very nervous for his first appointment with a cavity, Dr. Kellie sang silly songs during the visit and made Jake comfortable. What a great visit it became.