Dr. Nicole Sullens, DDS



Ste 21

Asheville, NC 28803

Open Today 9:00AM - 5:00PM

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6 months ago
Terrible customer service - AND ANGRY, UNHELPFUL STAFF
I went to this dentist and had a great experience, until i tried to contact them to pay my bill. I called them every week for 5 weeks and went to their office 3 separate times. I never spoke to anyone, even after leaving 3 messages. When I finally got a hold of someone on the third visit to the office they tried to say that they called me back and that they left a voice mail message for me. Good thing I check my phone records. They are useless as far as customer service goes. I cannot imagine a business that is so hard to deal with, especially when you are just trying to pay my bill. Horrible, terrible experience. NEVER EVER GO TO HER !!!!!!!!!!!!!!!!!! THEY ASK YOU TO SEND PAYMENT WITH YOUR FULL CREDIT CARD NUMBER, EXPIRATION DATE AND SECURITY PIN....THROUGH THE MAIL...RIDICULOUS