D.R. Roof

Roofer

18 Flagg Dr

Bellingham, MA 02019

Open Today 24 Hours

bellinghamroofingcompany.com

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All Reviews

S
5 months ago
Great new roof AND Great service
Dr Roof did a great job installing our new roof back in 2013. Even though they were referred by a neighbor we called other companies for quotes and found Dr Roof's price to be very fair. They were prompt, courteous, professional, got the job done for the price they quoted. Clean up was excellent. The roof has been great. No issues. Now flash forward to 2017. Two weeks ago after days of very high winds a couple of tiles blew off the peak of the side roof over our family room. This happened on a Friday and the forecast was for snow - a lot of snow! - on Tuesday and we were concerned about this issue. I sent an email to Steve over the weekend and he promised his team would be there on Monday. They came as promised, fixed the issue before the storm came, and we have had no issues since. This kind of service is so rare these days! I highly recommend Dr Roof to anyone in need of a new roof. I am sure you will be as pleased as we have been.
Response from D.R. Roof
We here at D.R. Roof strive to treat every customer like family and you never leave family hanging in times of need. This repair was a simple fix for our trained and certified installers but the peace of mind and protection of the elements for your home is something that makes the work we do completely worth it. We appreciate your business here at D.R. Roof and will do what needs to be done to keep you safe and happy for years to come!
R
5 months ago
Work was good, but Management not so good
I hired DR. Roof because of the price, and they had a nice sales presentation. I dealt with the owner's son. I had a hard time with scheduling and things that he promised me at the beginning and end of the job was never done. I requested a small dumpster because I share a driveway with my next door neighbor, I was promised that it would not be a problem. When it arrived it was a big dumpster that took up both driveways. They did the work, and the quality of the work looked good, but I was promised a book of before and after pictures of the job that I never received. When I called and talked to the father that owned the company he seemed agreeable to what ever I requested, but his son seemed to ignore my requests, or really didn't care what I was requesting.
Response from D.R. Roof
We try hard here at D.R. Roof to accommodate every request from our customers. As for this dumpster situation. it is mostly out of our control. Dumpsters in their nature are big and bulky and when i said i would get a smaller one i did. He needed a 20 yard dumpster which is usually about 4 feet high off the ground and about 25 feet long as well as 10 feet wide. I got one that was half that length but then 8 feet high but still 10 feet wide. So when the dumpster was dropped it ended up still blocking most of the driveway because of its width, something that is unavoidable. The booklet is something every customer who does their roof with us receives. We outsource the creation of this book so again have little control over it, but if a customer tells us they never received it we make a re-order on the spot. If we never receive word of not getting the book it makes it hard to re-order.
D
6 months ago
Working with Dr. Roof was a great experience. The quality of the work done was perfect. The supervisors and all workers on site were professional at all times. They have pride in their work and want everything to be perfect. The roof looks great. Everyone was very friendly an enjoyable to work with. They did a very thorough job cleaning up the site every day and at the end of the job. They did not damage anything in the yard or on the house. They are the best!!! Denis Keaveny
Response from D.R. Roof
This was one of my favorite, although one of the longest, projects to sit on. We installed a specialty shingle on a home that would normally take us 2 to 3 days instead took 10 because of the nature of how the shingle is installed. Not to brag but to have 8 roofers up and down ladders all day long over 10 days not harm a plant on the property i can say i am very proud of my crews. We love this shingle and enjoyed every second of those 10 days and still get to enjoy the work every year when we come back to make sure it is still in the same pristine condition it was when we left it
D
6 months ago
Professional, Efficient and Great Service
I called many roofing companies in the beginning and 1/2 of the companies didn't even return our calls. Dr Roof called me back right away and we had a meeting set up in a few days. I would HIGHLY recommend Dr Roof to anyone needing Roof replacement. From the initial meeting to give us an estimate to the finish of the job Dr Roof was a pleasure to work with. Work was done on time and the workers were quick and cleaned up after. I also appreciated the updates as they would send us photos as work was being performed. Overall 5 stars. I wouldn't hesitate to call Dr. Roof. Great company
Response from D.R. Roof
We love being able to keep homeowners informed not only during the project but before we even start work as well. It was truly a pleasure to work with you and we look forward to seeing you at your annual inspection!
R
6 months ago
DR Roof did a great job on our roof and delivered everything they promised. If you need a new roof, based on my experience, I can highly recommend them.
After over 100 years, our slate roof needed to be replaced. We called 4 different roof companies and decided to go DR Roof based on several factors. • They impressed me from the start when they came out. I called them because they have a product called Enviro-Slate, and after looking at our roof Alex gave me an estimate of $45,000 but instead of trying to sell me the more expensive product he asked if I'd like him to estimate an asphalt shingle roof. He explained that today all asphalt shingles have to be recycled when they are removed and so they are not as environmentally hazardous as they once were. Also that the life of asphalt shingles is pretty comparable nowadays to Enviro-slate. • Their whole approach to the roof project was very user friendly, they have an impressive brochure which explains the whole roofing procedure in detail so an ordinary person can understand, many videos online where you can see them doing the work, THEY TAKE CREDIT CARDS--a huge plus for us as we didn't have the cash on hand to pay up front--all the other roofers we called were strictly cash, who has that kind of money lying around? They also offer other kinds of financing. (To be clear they add the 2.75% fee that the credit card company charges them but for us it's worth it, and a better rate than any bank loan we could get.) • I liked what I found online about Owen Corning shingles, it seems like a good product. I highly recommend doing your homework about ventilation, shingles etc. It was very helpful for us. • Their price was below what the other roofers were asking. • They promised that they could be out within 10 days of our accepting their bid (and they were). • Steve, the owner, came out and explained the whole process to us, and we're glad he warned us about how dusty the removal of a slate roof can be. We emptied our attic and boy are we glad we did! Getting the dust of hundreds of individual items would have been a nightmare. As a side bonus, it spurred us to get rid of a bunch of stuff we had accumulated. • After doing a bunch of on line research we opted to add plywood to our roofing boards. Their cost for this was half what another roofer estimated. If you have an old roof that uses roofing boards I would recommend this as the old boards can crack under the force of the nailers that most all roofers use today. It's an added layer of protection for your roof and your house and well worth it. Even with that added, their price was lower than the other estimates. • When they came they were on time. The on-site foreman, Manny, was courteous and all the work was done in two days. While doing the work they found that our chimney was badly in need of pointing, even missing a brick at the base. They offered to repair it for a very reasonable price and came and did the work the next day. • Everything was done as promised they took extra care to clean up our yard and the dumpster was removed in a timely manner. Were they perfect? No, I had to do some cleaning of the gutters, the attic, and replace gutter covers (which I had planned to do anyway). However, they do more than many of their competitors and we were very satisfied with the end result. I especially love all the pictures and video (even though it took longer than originally forecast--3 months instead of 6 to eight weeks). I figure that the video is something they do as they have time so if they’re busy doing roofs they don’t get to them as quickly, maybe they should consider hiring someone to do this part of the office work. Thank you DR Roof!!
Response from D.R. Roof
Thank you for your business and allowing us to explain all the options for your new roof. We always strive to improve and will work harder on our clean-up as well as our after project value. We pride ourselves on not taking advantage of our customers with any extra costs that may come when replacing your roof. Such as the plywood or re-pointing of the chimney. Thank you again for your business and amazing review!
M
6 months ago
Amazing experience
D.R. Roof was one of the easiest and proactive companies I have ever worked with. They were exactly on time when they came to give me an estimate. The estimate included a video of my roof which showed the damaged areas and was detailed to the last dime. They came out a week earlier before they commenced work and introduced me to the foreman on the job. I was impressed with his knowledge and great communication skills as he walked me through the process step by step. When the entire crew came they worked together like a well oiled machine. They actually worked late the first day to finish the job earlier than planned, We needed to leave the house while they were still working and their cleanup had not begun yet so we were certain we would come home to a debris filled yard. To our surprise the yard was immaculate with some very minor cleanup to be complete the next morning. The entire process went so smoothly and felt as it was a dream. I know this review sounds too good to be true but I am telling it like it was. Great work at a great price.
Response from D.R. Roof
Mitch, it was our pleasure to work with you and I truly appreciate your understanding when dealing with the bit of mess we left behind after the first day. I look forward to the drive out to see you for your inspections on the new roof!
C
6 months ago
Great Roof at a Fair Price
Steve and his crew did an amazing job! He was extremely flexible in timing waiting for special order skylights which was months late. His crew do an amazing job onsite fixing things as the came up with a house built in the 1800s still has original wood. He also worked very hard to stay within my budget which was really great being able to make savings on parts of the job. I recommend Steve and DR roof 100 % to anyone who needs a roof. I think the roof her did for us will last our lifetime! So I won't be needing him again. Steve and Crew thanks again!
Response from D.R. Roof
Thank you so much for your business and of course the review. It was a pleasure for us here at D.R. Roof as well! you may not need our roofing services anymore but you will still see us every year for your annual inspection!