Eldercare Services

Home Health Care Provider

Orange, CT 06477

Connecticut Registration Number: HBA0000334
Open Today By Appointment

newhaveneldercareservice.com

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All Reviews

M
5 months ago
A cut above the rest
We had some very discouraging experiences with other home health care providers before contacting Eldercare at the suggestion of a rehabilitation center. Al and Gail visited us at my father's home, along with Ulalee, the prospective healthcare provider for my Dad. After talking with the three of them, we could tell that Al and Gail took great care in selecting the right individual, and that Ulalee was a kind and caring person. Ulalee was with us for a little over a year until our father's passing. She elevated the quality of our Dad's life with her patience and compassion, and gave my sister and myself peace of mind with her responsibility and conscientiousness. The fact that she was a great cook was an added bonus. The caregivers that Al and Gail sent to our Dad's house when Ulalee was on leave were also top notch. I will always be grateful to Ulalee and the Mayers for helping to make the last year of our Dad's life more pleasant than it would have been otherwise. I give Eldercare my highest recommendation.
Response from Eldercare Services
Thank you so much for your glowing review. We take pride in our Caregivers. Ulalee is indeed an excellent Caregiver. She takes her role as a Caregiver very seriously and with a great deal of pride. She is very skilled knowledgeable, and communicative. As with your Dad she has on other assignments helped and guided our clients towards as much recovery as possible at home when they were released from rehab facilities. When we assign Caregivers to cases we match Caregivers to an individuals personal and family needs. Thanks again for the great review.
R
5 months ago
Wonderful humane care
Al provided excellent prior attention to any and all matters over the 2.5 years we used his services. The caregivers were knowledgeable, courteous and efficient an excellent fit with my family. Having briefly suffered the ill effects of nursing home rehab on my mother I knew home care was the only humane option. Al was fantastic and I highly recommend his services
Response from Eldercare Services
We appreciate your review. As a family owned company, Social Workers and having had parents who needed care, we are acutely aware of the stress families experience as they try to provide care or seek care for their loved ones. Our goal is not only to provide excellent care for your loved ones but also to relieve stressors that families may be experiencing in this regard.
L
6 months ago
Top Notch
Everyone who has been to my parents house to work with my farther have been so nice and very efficient. Currently Agnes goes above and beyond to make sure my farther is comfortable, healthy and relaxed. Meals, pills and changing are always on time, that is just the beginning. She treats him like family. In fact we all feel so lucky to have her that we consider her family too.
Response from Eldercare Services
Thank you for your response and giving Agnes and ElderCare a great review. We appreciate it very much. Agnes is indeed a wonderful, compassionate and knowledgeable Caregiver. As always, if you have any questions or concerns, please don't hesitate to contact us.
E
6 months ago
Personal touch, excellent service
Working with Eldercare has been seemless. The aides who have come into our home have been absolutely amazing. We have our main worker who is fabulous and has become a membervofvourvfanily. She takes care of my dad with top quality care and really cares about him and each member of his family. When it's time for her to take a few days off, it's astonishing to know that her substitutes are just as wonderful! We are lucky to have found Eldercare! It is a very big deal to have the need for someone to live in your home and care for a loved one, and Eldercare goes above and beyond with helping you through the process and providing excellent service with a personal touch. This process has been such s positive experience thanks to Eldercare!
Response from Eldercare Services
Thanks so much for your wonderful and very kind review. We do take pride in providing quality care for all our clients and their families. We understand that if your parent(s), grandparent(s), aunt(s) or uncle(s) are safely cared for, then that will also give you a sense of relief and security. Thanks again.