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6 months ago
This company is bad news – stay away from them. They also go under the name of MSA Property Management and CMO RPM LLC – all are owned by Ashley Williams Creamer. The owner currently has her real estate license suspended – she cannot legally operate a property management business in Texas (The TREC can confirm this). I terminated Ashley Williams Creamer in January for failing to provide me with my tenants rent payments in a timely manner, failing to provide me with monthly statements, failing to provide receipts for work she attempted to bill me for, offering my tenant unauthorized rent discounts – overall poor management of my property. It took me over 65 days to get my tenants security deposit transferred to me – and that was the result of a great deal of work on my part and the involvement of her attorney. Tenant security deposits should be, by law, in a trust fund – the transfer should of taken a week at most. Ashley Williams Creamer (and/or her business) is currently the subject of no less than five filings in small claims court by former customers (Collin County/Denton County - Texas). She is also the subject of a fraud investigation by the Frisco Police Department. She owes a lot of people a lot of money – I consider myself lucky that I am currently only out a great deal of time and aggravation.