Emerald Lawn & Landscaping, LLC
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5 months ago
I had called and set up to mow every other week, starting the next week and the next thing I know they are mowing that evening. I didn’t need them then and they still came. Then yesterday I look out my window and they are here again and it shouldn’t be until next week. Good thing I was home so I could stop them because the yard did not need it. When I went out they had my dogs chain cable wrapped in their mower blades because they were not expected to be here, otherwise I would of had it move out of the way. The younger guy looked at me like it was all my fault and it clearly wasn’t because they weren’t suppose to be here. He never once said gave an apologize and acted like it was no big deal, I even said sorry. Then when I contacted the office to make sure we are set for every other week I told the lady about the situation and all she said was “Yeah” like it was no big deal. I even stated that I will have to purchase a new one due to them chewing it up and my dog not having his cable to go out and still just a “yeah.” I know that the cable chains only start at $8... but it’s not our responsibility to replace it. Professionally wise, they could of at least said sorry.
8 months ago
Do not show up when they say they say!!!! Will not return calls!!!! Don’t waste your time and money!!!
8 months ago
4 years ago
Friendly customer service, quick response, gets the job done.
My husband was called away unexpectedly and we did not have our irrigation system winterized and also needed leaves cleaned up. Jon was able to winterized the irrigation system and cleaned up my lawn, including trimming up s few bushes. It was a load off my husbands mind and truly appreciate the quick response when I called.
4 years ago
Responsive, Honest and Fair
Jon Davis from Emerald is reliable and shows up when he says he will. He is very passionate about his work and gives 100% effort to pleasing clients. Emerald does great work at fair prices. I would use them again and I gladly and highly recommend their services to others.
Response from Emerald Lawn & Landscaping, LLC
Thank you Carla for your review and we look forward to doing more business with you in the future. If you know of anyone who may need our services in the future we would love to serve them the same way we have served you.