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2 months ago
First. Lets begin by saying that the initial response to our request for information was much quicker than expected. Rob called just hours later to acknowledge our online request and to arrange a visit. Done! Rob had the right approach and take on what Empire could deliver versus the cabinet reface we were considering and offered an option that sold us on the spot for full cabinet replacement. My wife (the boss) and I were invited to visit Empire's shop for a tour and look see. We had already agreed on the pricing via email so it was a matter of choosing the finish for cabinets, counter and back splash. What really impressed is the in house capabilities supported by good trades people and modern manufacturing equipment. We met the dedicated assembly people and supervisors and Rob gave us a quick tour of the manufacturing processes. Empire offers a very wide range of finishes, styles and most importantly, hardware. Highest quality all around! After the installation Rod and Mark were only a call away to help us with any issues. They were very accommodating and were flexible with the final touches while giving us a chance to install flooring. Our kitchen looks very modern and simply awesome........just what the boss wanted. A happy wife is a happy life!!! Empire simply listened and delivered!
3 months ago
We recently did a kitchen renovation with Empire Millwork. From start to finish (design, layout and install) the staff were knowledgeable and excellent to deal with. The product is beautiful and we are so happy with our beautiful Empire Millwork kitchen. We would highly recommend them!
3 months ago
Impeccable customer service!
The staff is very knowledgeable and friendly. Their product is high quality and and was delivered on time! We look forward to our next project with Empire!
3 months ago
major retail project
We had the pleasure of working with the highly experienced staff at Empire mill works on a very extensive project, they provided us with our entire store fixtures, display cases, point of sales station, wall panels,doors, staff room, office and workshops. The installers assembled the cabinet in our facility and the level of expertise was impressive to say the least. After getting numerous quotes from various cabinet makers and mill work companies we were impressed with Empires quote which was to say the least the best value by far, we stayed on budget and received so many extra features that I'm certain would have cost thousands from other companies were much to my relief included at no additional cost! I would highly recommend Empire mill works.