Family Dentistry

Dentist

6525 Frontier Drive

Springfield, VA 22150

Open Today 9:00AM - 5:00PM

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All Reviews

V
2 weeks ago
Unorganized
Called to schedule my first appointment one month before. The first receptionist confirmed my appointment. I called back to provide my insurance information 10 minutes later, another lady couldn’t find my appointment in the system. I requested the other lady to be put back on the phone. She said she was sorry about the confusion but seen the appointment booked. She said we are busy and she offered to answer the phone for us and she doesn’t know the system. Day of the appointment: I called them to see if I can come in earlier that day possibly, the receptionist said she couldn’t find an appointment booked for today. I was very upset as I took off of work to attend this appointment and she was certain I didn’t have anything booked. She admitted that my name and insurance carrier was on already on file but no other information. She made it seem like I called the wrong office, telling me that they’re booked all day. I demanded to be seen that day and she “squeezed” me in for the same time my appointment was scheduled for!! When I arrived, another receptionist began to call my insurance provider to verify my coverage. I heard the entire conversation of her going back and forth about my coverage. She struggled with the call the entire time and another lady was telling her, make sure you ask for this, make sure you as for that. This process is very unprofessional. Verifying ones benefits should be done another way. Cleaning and X-rays went well. The dental hygienist was very pleasant as well as Dr. Kim. This was the only time I felt comfortable so to speak as far as feeling welcome. Upon leaving, I made an appointment for 6 months later and the original receptionist joked: well now we know for sure you’re booked and coming back. And I responded yep and I’m taking a picture of my appointment card just in case there is any confusion then. I got my little toothbrush, toothpaste n floss and went on about my evening. I believe in giving second chances so Hopefully my next experience is completely the opposite. If it happens again, I will not continue to come here.
A
2 months ago
Root Canal
I did my root canal today . It was painless and the job well done. Dr Kim and his assistant were very professional, thank you.
S
2 months ago
Painful Cleaning
Miserable experience. The Dentist was extremely rough. It was an extremely painful cleaning that did not need to be. I repeatedly asked the Dentist to be more gentle but he ignored me. I am an experienced Dental Assistant and I was not impressed with the service here. Moreover, I have exceptional teeth but he still tried to recommend unnecessary procedures.
T
3 months ago
Doctor Kim is the best doctor in all entire world. I recommend him for all my friend. Good luck and God bless him.
B
3 months ago
High quality service and very professional
The office staff is polite and courteous. Dr. Asgari is competent, knowledgeable, and caring. Procedures are painless and attention is paid to the comfort of the patient.
B
3 months ago
We have been coming since my kids were little. Staff is friendly and helpful. We are taken about the time of the appointment made. The dentists takes very good care of our teeth and advises us if issues are coming such as cavities, wisdom teeth, crowns, etc. The office is clean and so is the dentist's area where my teeth are worked on. I like the water pick used to clean my teeth and the assistant is very nice in that I don't like mint or cherry for cleaning my teeth. She will go get another flavor for me. Since I have a small jaw, it's hard for me to keep my mouth open for long periods of time., The dentist will give me a moment to relax my jaw, even shake it if necessary to get the tension out and then I open and he goes right back to work. That is helpful to me.
G
3 months ago
Dental Care
Been a patient for 10 years. Checkups and cleanups every 6 months. Wonderful doctor, not looking to benefit or profit from your teeth and health. Tells the truth and let's you know if you need additional stuff (like teeth whitening).
F
3 months ago
Good service
Clean place ,nice employees, great services
R
3 months ago
From the front desk on to the Doctor's appearance the entire team has been very professionally helpful. The front desk lady welcomed me and genltly assisted with computer forms filling. The lady in the Doctor's office did a great job in taking ex-rays and polishing of my mouth with professional politeness. Dr. Asgari was so professional that he drove away all my fears and I was convinced that this really a family business/dentistry. I would recommend my friends and family to this Family Dentistry.
K
4 months ago
Great experience-every visit
I’m so relieved to have found such great dentists and staff at this office. No more fear of going to the dentist!