Family Health Dental

Dentist

3044 Amboy Road

Staten Island, NY 10306

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All Reviews

P
4 months ago
HORRIBLE OFFICE - RUN FOR THE HILLS
Two years ago my daughter had her wisdom teeth pulled by Dr. Herman of this office. I was told he was in network, so we had x-rays, settled on a price and set a date which was 3/13/2016. I show up the day for the procedure and was told "oh he isn't in the network for Empire" you will have to pay out of net work price. Which went from $750 to $940, which I paid that day. OK thought I was done with them. Fast forward a 14 months later, May 2017 I get a un-itemized invoice for $461 no explanation for services marked "Past Due. I tried several times to reach staff for an itemized invoice, two staff members in particular Rosalie and Jeannine, who wouldn't take my calls and never called me back. PS I never received the itemized invoice in two years. Ok Im complaining now, June 2018 because I get a letter from a Debt Collector with Interest for the $461 plus interest of $157.00!! They have several complaints on Yelp regarding these two individuals in particular on their staff that aren't helpful. I had an attorney call on my behalf, they did take her call and told her I must have gotten the $461 from insurance and should pay them. I never received an invoice from insurance that they even submitted the claim, which was apparently for cysts that he had to remove. I have no problem paying for services, but not discussing with me during the procedure and then trying to collect two years after the fact, when I cant even submit to insurance now.
J
3 years ago
very friendly
Love the dental hygienist...she made me feel at ease...usually very nervous at dentists
V
3 years ago
Very nice staff...all went well.
M
3 years ago
I WAS TAKEN CARE OF VERY WELL BY EVERY ONE IN THE OFFICE. THANK YOU, SEE YOU SOON
S
3 years ago
Excellent service with Gerry who cleaned my teeth.
Excellent service, coutesy and polite.
D
3 years ago
I received excellent care ,as always !i was seen exactly at my scheduled appt time .Dr cosmon is the coolest dentist in NYC!i think he should get a reality show like bar rescue !where he comes into other dentist practices and show them how it's done !Thank you dr cos for saving my teeth !i recommend him to everyone at work and they feel love his service !A big two thumbs up !!
D
3 years ago
Attentive, courteous staff. Gentle care.
I was seen promptly today and treated with courtesy and professionalism, which I so appreciate. Jeanine, at the front desk, was very helpful, and Christy, who did my cleaning, was gentle and careful, and made me as comfortable as possible. I highly recommend this office, and I hope I've spelled the names right.
W
3 years ago
Excellent!
The entire staff was very kind and compassionate. I have severe anxiety and I cannot express how wonderful and understanding everyone was. They made me feel so comfortable. Ericka was great explaining everything to me and calming me down. Rosalia sat with me and comforted me throughout the entire procedure. Excellent staff! LOVE them all!!!
B
3 years ago
Always pleased.
H
4 years ago
USUAL EFFICIENCY