Fire Safety Supply

Appliance Repair

Santa Rosa, CA 95404

Open Today By Appointment

santarosaapplianceservices.com

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Y
12 months ago
Fire Extinguisher Mounts
We ordered on line. Two days later the company called us because they did not understand our order (this is what they said). The order was quantity 2 of their code for a certain product. Pretty bad that they don't know their own codes. We paid $10.76 for Fed Ex Ground Shipping which said it would arrive in 3-5 days. Eight days later it is not here and they are wanting to pay another $20 to have it here by the time we needed it (10 days after ordering) or wait another 5-7 days for it to arrive. The people you talk to (especially one) was very matter of fact and did not even seem to be sensitive to having screwed this order up. I would not do business again with this company unless it were the only company on the planet I could get a product from. If they can't get a small, on line order right (on their own website), what would they do with something bigger? I DO NOT RECOMMEND THEM.