First Call Restoration

Mold Remediation

191 Creekside Road

Hopewell Junction, NY 12533

Open Today 24 Hours

hopewelljunctionmoldservices.com

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All Reviews

M
9 months ago
Proffesional and Freindly
The staff at First Call Restoration is amazingly thorough, extremely friendly, and helpful! I will definitely use them in the future, and I highly recommend them to anyone in need of a mold remediation. Thanks so much for everything!
J
11 months ago
Only place I will call!
My washer poured water into my condo carpeting. After unsuccessfully trying to clean it myself I called First Call. It was the best choice I could have made. From my first phone interaction with Jeanette to when shortly Anthony, Mark and Teddy arrived on the scene, everyone was professional, courteous and compassionate to my situation. They went out of their way to explain why, what and how as they were ripping up rugs and installing blowers so I at least could feel I had an idea of what was happening to my home. Anthony going so far as to inquire how long washer was on, if crawl space or basement was there a sump pump. That level of training, expertise and experience paid off for me, because once they found out it had been such a long cycle they knew there had to be more water. They were 100% correct it had dumped into the crawl space(which they also took care of) and seeped down another side wall. Without hesitation they completed all parts even though it was after 8 pm and I am sure long past when they were scheduled since mine was an emergency call. All while maintaining a friendly, upbeat outlook. I am grateful for all they did.
Response from First Call Restoration
Thank you Mrs. Hunt.It was a pleasure working for you. MikeHogan
M
11 months ago
Excellent and professional
As a Realtor I am always looking for resources for clients and future transactions. Mike Hogan and First Call Restoration were excellent to deal with and we're courteous and professional throughout the entire remediation process.
Response from First Call Restoration
Thankyou Michael.We always rely on our Realtors. Mike
J
1 year ago
I had a flooded basement and needed help right away! They came and did the job when I was struggling to get help. Other well known company's were not helpfull. The owner s were so kind and understanding of my needs. I would highly recommend them.
Response from First Call Restoration
I greatly appreciate the review Mrs.Jaycox. Thank you Mike Hogan
A
1 year ago
Professional, courteous, and extremely skilled and conscientious.
I can't say enough good things about First Call Restorstion. My water heater broke and I got water in the basement. They came as scheduked and did such a thorough job. They also assessed mold levels and did not use any scare tactics to make me soend more money. They were professional and trustworthy. They took extra steps to make sure that everything would be done the right way. No shortcuts and so courteous. They were also extremely well priced- I compared. In fact,my insurance company was surprised. Mr. Hogan and his team are really great. I felt secure and that everything would be taken care if in the right way for the safety of my family.
Response from First Call Restoration
Thank you Annie.Your positive comments are appreciated. It was a pleasure to help you. Thank you Mike Hogan
F
1 year ago
Great job and fast when I really needed it..
My furnace cracked and spilled water and oil in my finished basement. Mike and his team from First Restoration came in quickly to clean up the mess, tear out the carpet and the paneling and haul away the damaged items for cleanup or disposal. They then quickly got rid of the mold, mildew and oil smell. They worked professionally with the insurance company to handle the coverage costs and were very good at following up on all of my concerns and questions, even to the point of anticipating a lot of them. I would recommend Mike and his team to anyone needing remediation help. Thanks, Mike, for all your aid and advice..
Response from First Call Restoration
Thank you Frank. It was our pleasure and we enjoyed dealing with you and Sharon.You actually made our job easier. Mike Hogn