Fountain View Family Dental

Dentist

925 E. Pontaluna Road

Muskegon, MI 49444

Open Today 9:00AM - 5:00PM

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All Reviews

A
1 month ago
The reviews here are 2years old!
Dr Gaston must have changed. He has the worst bed side manner I have ever encountered. Got full set of dentures top plate seems great even with his condenseding manner was willing to stay for bottom set. Because of problems with my bottom teeth the front 4 were dmged to the point if he pulled the back and sides I felt that without their support soon as I bit down they would've snapped off. I tried explaining this. Grudgingly he pulled them. Well for speed I guess after they started to heal they took a mold with no front bottom and still side teeth. I thought this was strange, however:any, I do mean any disagreement or question was met with lack of better word bullying. Well the mold didn't set right now my bottom plate is like 3 inches straight! The underside has almost no gum at the front. Wish I could show a picture. It's like having a tooth pick in the front of my bottom lip. I brought my wife to attempt to explain this. Sorry but 6,1 or 5'1 when someone will only talk to you on your back in a reclined position. Is a bit nerve racking. I could tell you of a time he had me in so much pain I was in tears. Yes I am a man 6'1. Which he made out to be my fault! Anyhow, I tried to explain there was a problem with the plate with the teeth and fit, his comment was how do you want me to destroy this plate! I just left. I read these same reviews. Was rereading them today, thinking maybe I miss read or offended him. No the problem is that these reviews are 2 years old. I am mentioning the big one. Now after several $1000 to insurance and over $1000 in cash. His warranty is, we will do everything possible to make them comfortable however if you can't be satisfied. Then he will redo your plate for 100$ discount! Most people insurance will only do dentures like once every 4 or 5 years! So will cost me about 1400 for a plate he won't even look at or listen long enough to see if he made a mistake. Now I will say that the top plate is very good in my opinion, the teeth seem a lil short and not sharp. I cannot bite thru bread crust. Which is why even with his bedside manner I was willing to continue. He may have been unprofessional but a master denture maker. Only problem with that master opinion of himself is that he is incapable of admitting he makes a mistake and no one can question him. If the mold had been better or the way he was used to it. I wouldnt even write a review, I could've lived with the bedside manner, the other bs w billing and that painful visit. But being stuck with a 100 coupon after nailing my insurance. Something I may have to deal with for years. Is not something I wish for anyone else.
J
2 years ago
Just pulling into the parking lot and viewing the incredibly calming landscaping(designed by Dr. Gaston!!)had a beautifully peaceful effect on my son, Isaac Becker, who until that moment was anxious about his appt.- Dr. & Support staff were kind, extremely skilled, efficient & respectful. We are most grateful for an experience that in my opinion rates higher than five stars will allow. Thank you so much!
G
2 years ago
I need a smoke!
When that hottie of a hygienist sat me in the chair then sat on my lap, I knew this was the spot for me!! I think her name was Missala or something. Anyway my mouth feels great... thanks!!
J
2 years ago
Like is has always been GREAT!!!!!
L
2 years ago
Cleaning
Like always, my visit was great. Dr. Gaston and his staff takes very good care of all my dental needs.
D
2 years ago
Very Impressed
Friendly staff. Had a great experience with our Brianne. Loved the atmosphere...helped to make us feel relaxed and comfortable
R
2 years ago
Can't wait to finally have my smile back!
Dr. Gaston is very caring & I wouldn't been able to get my smile back without him & what he does to make it affordable, I am very thankful to him!
S
2 years ago
first visit to you office
Thank you for accepting me as a patient. I really had a good experience. Dr. gave me a good overview of how the office works and then went over my teeth and explained what had to be done to give me the best smile I can have. He went over the x-rays also and told me everything that had to be done. I feel that he was the best dentist that I have ever been to. God willing I will continue with the treatment and have a beautiful smile
M
2 years ago
I actually ENJOY going to the dentist!
I always feel welcome. The entire staff is very professional, considerate, and take excellent care of their patients.
M
2 years ago
Always great!
A very nice staff. Clean office. Nature to view out the windows is beautiful and peaceful. Always a positive experience.