Oral Surgery & Implant Center

Dentist

1500 San Remo Ave.

Suite 150

Coral Gables, FL 33146

Open Today 9:00AM - 5:00PM

oralsurgeryofsouthflorida.com

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All Reviews

H
2 months ago
Excelent team of profesionals
H
2 months ago
Professional
Staff very professional and the office was easy to find. The staff answered all of my questions and help me build the confidence I needed to make the next step for treatment.
T
2 months ago
High quality with friendly staff!
High quality, thorough and descriptive of procedure and options. Definitely put my son at ease, which is not usually possible. Very helpful and friendly office staff. Did an amazing job with my other son, would never consider anyone else for the job.
A
2 months ago
Professional & Friendly
Just left the office with my daughter after having her wisdom teeth removed. What a wonderful experience, again! Bravo, front desk staff and nurses. This visit was the second time with Dr. Pedroletti. Different daughter, 2 years later. He has a pleasant, relaxed, professional manner. Thank you for such a wonderful experience! Well done. Smiles all around.
R
2 months ago
Polite and thorough with patience issues
The staff and doctor made me feel highly welcome and understood my concern to the max
G
2 months ago
The dr was very nice but he order an x ray without looking at me or the x rays my dentist office had email to him, staff very unprofessional the lady that wanted to charge me for the X-ray stating that she has been with my insurance company all morning for more then an hour which was not correct because I didn’t give my insurance information until I got there supposed I had to pay $62.00 which was not real because I was told before I was responsible for that X-ray I pay 118 because it was my responsibility but I did not like the way she approached me or the lies I ask if I have to pay you could bill me she answer we don’t bill patients my son Michael Medina was in your place and I paid over nine hundred dollars you have all my information very sad you guys don’t have a nice and professional staffing
Response from Oral Surgery & Implant Center
We strive for excellence and always look for ways to improve – thank you for your feedback. It seems there must have been a misunderstanding while you were in our office. Our surgeons take great care in preparing for your visit and ensure that they have everything they need in order to properly diagnose and care for you – your visit was no exception. Our staff also takes care to collect insurance information when patients make appointments to save them time on the day of their visit. This allows us to verify eligibility and benefits well in advance to explain their coverage at the time of the appointment or in case we need to contact the patient for any reason. We understand that what we explained may have been confusing since insurance plans and their rules are very complex. We appreciate the frustration; especially after careful deliberation and the time it takes to do our best to help. In the end, we hope you are reminded of the extraordinary care you received by our surgeon and his entire staff - that is why we are here.
G
2 months ago
The dr was very nice but he order an x ray without looking at me or the x rays my dentist office had email to him, staff very unprofessional the lady that wanted to charge me for the X-ray stating that she has been with my insurance company all morning for more then an hour which was not correct because I didn’t give my insurance information until I got there supposed I had to pay $62.00 which was not real because I was told before I was responsible for that X-ray I pay 118 because it was my responsibility but I did not like the way she approached me or the lies I ask if I have to pay you could bill me she answer we don’t bill patients my son Michael Medina was in your place and I paid over nine hundred dollars you have all my information very sad you guys don’t have a nice and professional staffing
G
2 months ago
The dr was very nice but he order an x ray without looking at me or the x rays my dentist office had email to him, staff very unprofessional the lady that wanted to charge me for the X-ray stating that she has been with my insurance company all morning for more then an hour which was not correct because I didn’t give my insurance information until I got there supposed I had to pay $62.00 which was not real because I was told before I was responsible for that X-ray I pay 118 because it was my responsibility but I did not like the way she approached me or the lies I ask if I have to pay you could bill me she answer we don’t bill patients my son Michael Medina was in your place and I paid over nine hundred dollars you have all my information very sad you guys don’t have a nice and professional staffing
G
2 months ago
The dr was very nice but he order an x ray without looking at me or the x rays my dentist office had email to him, staff very unprofessional the lady that wanted to charge me for the X-ray stating that she has been with my insurance company all morning for more then an hour which was not correct because I didn’t give my insurance information until I got there supposed I had to pay $62.00 which was not real because I was told before I was responsible for that X-ray I pay 118 because it was my responsibility but I did not like the way she approached me or the lies I ask if I have to pay you could bill me she answer we don’t bill patients my son Michael Medina was in your place and I paid over nine hundred dollars you have all my information very sad you guys don’t have a nice and professional staffing
R
2 months ago
Excellent service and experience
Both the staff and Dr Pedroletti were excellent . He is very personable and approachable. Highly recommend this clinic