Freedom Termite & Pest Control Inc.

Pest Exterminator

1402 West Airline Highway

Suite D

Laplace, LA 70068

Termite Control: 44798
General Pest Control: 44798

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All Reviews

1 year ago
superb, through and through!
As it has for the past 15 or so years, I got a mailing AND an email from Freedom Termite to tell me it was time for my renewal and home check. That gives me time to arrange payment which has become tougher now that I am on a fixed income. This is very helpful to give me a warning that the date approaches. then I got a call back after payment to schedule my home check. The date was arranged at my and the inspectors convenience. I mentioned that I had a new rescue dog at home and a call before the actual visit would give me time to kennel my pup. Like clockwork, my tech called me 5 minutes before the schedueled arrival and my pup was kenneled. The tech then arrived. This was James, who I believe is the same tech I have had the past 5 years at least. He came in and presented himself in his usual professional but friendly manner. We were familiar with each other so when he came in, he took a moment to pet my small dog who was out, then he addressed my rescue who was barking in her kennel. He took a comforting tone and spoke to her and quickly she calmed down and quit barking.and he went on to do his inside and outdoor inspections. He was thorough but no nonsense and got the job done. He checked everything, then came back to me with my receipt and an "all clear" and we said our goodbyes. His visit took all of 20 minutes; time to do a complete job but short enough to not be a distraction. James is the kind of technician you want to represent your company. I honestly cannot think of one complaint I have had with my years of dealings with Freedom Termite or any of their employees that I have come in contact with. The only way my contract with Freedom could be better is for it to be FREE. Of course, that is ridiculous. :) I would absolutely recommend them for their professionalism and their very reasonable termite protection.
Response from Freedom Termite & Pest Control Inc.
Thanks Richard I appreciate the great review.
1 year ago
Very Satisfied Customer
I am writing this review because honestly I swear by customer reviews when searching for any type of business and that's exactly how I found Freedom Pest. I initially called on a Saturday because I frantically thought I heard something in my attic the night before. Long story short he called me back within 2 hours. We began to play phone tag with missing each other but Mr. Jim was persistent until we finally was able to converse. From the very first conversation and service appointment there was nothing but professionalism . I just recently had a pest control service appt and also an evaluation for termite agreement. He was very knowledgeable and made sure that everything was in writing and you were clear on exactly what would be done and how the contracts would benefit. It is so hard to find good workers and excellent customer service, and I am very particular. But after dealing with them I'm sure I will be a customer for life
Response from Freedom Termite & Pest Control Inc.
Thank You Sharell I really appreciate the review
2 years ago
Great Service
Great service with affordable pricing. Jim is very knowledgeable. I had a severe fire ant problem in my yard and could not win the battle. Jim came to take a look and was very informative about how fire ants work and what he could do to help. Now no more ant problems. Freedom Termite and Pest Control really is "Your Solution To Whatever Bugs Ya" Thanks Jim
Response from Freedom Termite & Pest Control Inc.
Thanks Ted let me know if we can be of any further service.