Galligan Family Dentistry

Dentist

11081 Forest Pines Dr. Suite 104

Raleigh, NC 27614

Open Today 9:00AM - 5:00PM

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All Reviews

D
2 months ago
Very Accommodating
I chipped a tooth, called for an appointment and was seen the same day. Great front desk staff, great dental assistant, and great and professional dentist.
J
3 months ago
A very poor experience
I am hopeful that this was a rare occurrence for Galigan Family Dentistry but I am so upset by their treatment that I feel compelled to write a review for the first time in my life. Five years ago I was a college student who had veneers done by them. They were a couple thousand dollars which I didn’t have but I took out a credit card and paid them off. On average veneers are supposed to last 10 years. This past weekend one of those veneers popped off. I called a few emergency dentist Saturday who told me their office policy was that they would fix them if it was within 10 years so I should wait until the place that did them Opened. This morning I called Galigan and told them what happened. The office manager found my information and said she would get me in but wasn’t sure what to file the appt under so she was going to ask the dentist and call me back. I’m a school teacher so I waited until my students went to lunch and called back since I never received a call back. The office manager then told me I hadn’t seen them in five years and they couldn’t help me. I explained I moved which is why I see a new dentist but she didn’t seem to care. She then informed me that I was “dismissed” as a patient in 2013 and they would not see me if I wanted to pay or not. She refused to tell me what I had done to be “dismissed” and said the dentist felt I’d be a better fit for a different practice. So here I am hysterical crying, missing a tooth and feeling like some kind of criminal and receiving zero empathy from this office. I asked if there was someone else I could speak to and she told me no and there was nothing else she could tell me. When I pleaded that these veneers were expected to last a long time she stated “nothing last forever”. Maybe they had no legal obligation to fix their work that did not hold up but the total lack of sympathy for a young school teacher in tears at Work missing a tooth was heart breaking. I can honestly say I’ve never been treated so poorly by any establishment. Fortunately I found a dentist with humanity, who showed the empathy and understanding Galigan lacked. They stayed after hours to help me and fixed a mistake they did not make. I prefer a dentist with some warmth so I will be sure to write this dentist an amazing review after this one! The real kicker is it took 15 minutes to fix. Galigan felt I was not worth 15 minutes of their time. If that is how they treat former patients I don’t wish to be a current one.
T
3 years ago
Awesome Dentist and staff! This was my first time going here . I was getting a second opinion from another local dentist/franchise in Raleigh. They had told me I needed over 13 fillings and over 4,000 dollars!! My teeth were carefully examined here and x-rayed and I had ZERO CAVITIES!! What a relief. I love my new dentist and the honesty that they all provided as I am a college student paying my own way and working two jobs with no insurance! I feel so blessed to have been recommended here by some family members :) T.C
B
5 years ago
The service was excelent. Very pleased
P
5 years ago
Always very caring, professional, and good with technology. You don't get treated like a number here.
C
5 years ago
My 5 year old's first visit was today. She did a great job and we are very pleased with how everything went!
A
5 years ago
Such nice people! I felt like they were interested in not only my dental problems, but they were considerate of my pocketbook also! Who else would do that in this day and time? Except someone that cares about the whole person! Thank you for exceeding my expectations!
A
5 years ago
As always a very pleasant visit. Office staff, hygienist, and Dr. Galligan are very kind and thorough.
C
5 years ago
The staff is always nice, kind and accommodating!
B
5 years ago
Dr. Galligan is always very pleasant. My appointment went very smoothly, hardly any wait time, the staff is always very nice, and the appointment reminders are great, because I never can remember things like that, with all else that goes on in life. Thanks much!