Garcia's Professional Tree Service

Arborist

20350 Morton Ranch Road

Katy, TX 77449

Closed Today Closed

katytreespecialist.com

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All Reviews

T
4 months ago
No show
Was given a quote by Marcos and so I agree to use their services. He gave me a date of Saturday and that it would most likely be by 10 AM but the he would touch base with me prior to that to confirm a more solid time. Saturday came with no call or text, so at 10:15 AM, I text him asking for an ETA. He said he was running late and was looking more like 3 PM-5 PM (my thoughts at that time were that's more than a bit late, kinda late in the day for my services needed and why did I have to reach out to be told that, shouldn't he have reached out to me as promised regardless). So I waited. At 5:11 PM, I still hadn't heard anything so I text again asking if I should even expect them to come today. No response whatsoever. As as a last attempt against my better judgement but trying to give the benefit of the doubt since HE originally called me to do the job, I sent a text at 8:24 PM asking if he was going to reschedule or if I needed to find someone else and that it's better to respond late than not at all. It is now 11:30 PM on Saturday and I have had zero communication back. So disrespectful, rude and inconsiderate of people and their time. I could have had someone else out to do the job had I just been told. Don't call people, give them quotes, agree to do the job, set up a time and then ditch out and not even attempt to reschedule, work it out, let people know what's going on, communicate, etc.
R
5 years ago
Quality Service
I had my tree trimmed shortly after calling for a free estimate. Bryan was very good at explaining everything to me. They came the next day and were very reasonably priced. We will use them again in the future.