Gates Basement Finishing Inc

Home Remodeling

Columbus, OH

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All Reviews

1 month ago
One of the best companies I've ever worked with
Finished over 1,300 square feet in our basement and did so at a very reasonable price with the utmost quality and professionalism. As someone who typically does my own home improvements and am very picky I was 110% pleased with the outcome. Easy process, seamless, flexible and a delight to work with. I'd be suspicious of any negative reviews - - probably from overpriced and less quality competitors. If you hire this team you will not be unhappy.
2 years ago
They send in their salesman, Les, to get 50% upfront and then do shoddy work, with unlicensed professionals, who come whenever they feel like showing up and they refuse to get permits or do inspections.
2 years ago
f you value your hard earned money you shouldn’t hire this company.
Gates Basement Finishing will sell you one thing then deliver another. I hired Gates to do some major remodeling work in my home, and I fired Gates about 3 months later. They collected 25% upfront and then want another 25% at the start of the job, which I’ve since learned is a violation of The Home Construction Services act. Nevertheless, I paid them $23,500 in two checks one at Contract signing in August another in September when they stated they were going to begin work. Well technically they did “begin work” they demo-ed everything in a day and then didn’t come back to start actually working for 6 more weeks! At which point according to their contract they were supposed to be nearly finished with ALL work, not just beginning one part of the job. They informed me that rather than being completed in November we were looking at a completion date in February or March! They blamed their delays on everything under the sun, me, my bathroom, the plumber, etc, but what it came down to was a complete and total lack of planning , incompetence and the fact that they simply don’t care about your home or time. After numerous attempts to get my job on track and done correctly and them dismissing me, my wasted time and my concerns I’d finally had enough and let them go altogether. Now I’m left with a construction zone of a home for the holidays with a 4yr old and two dogs and Gates has gone silent on refunding the money they owe us which is close to $18,000 for all the uncompleted work. Now we’re forced to pay for the remaining work out of our daughters healtcare fund so she has a safe home to live in. Do yourself a favor and DO NOT HIRE GATES, there are quality contractors out there who actually care about the work they do and making their customers happy. Gates Basement Finishing isn’t one of them. Save yourself!
3 years ago
Wonderful experience
We are so happy with our basement finished by Gates! Such a pleasure to work with, finished on time and did such a great job. Would recommend highly! Always prompt on communication and so helpful! Beautiful job and wonderful experience!
4 years ago
Great Job!
Outstanding experience from beginning to end. They finished about half of my basement for a very fair price. Great work, great people. Will definitely use this company again!
5 years ago
Basement Remodel
I had my basement finished with a bathroom and a bar. I called the Gates team when I was searching for a contractor to finish my basement. We met with Les Fearing and was very pleased with his professional approach on all our wishes. The pricing was very fair and we felt very comfortable. Mike Gates and his team did nothing but bend over backwards to please my husband and I with the the changes we kept throwing at them. And they still finished the job within the time they promised. The guys were very polite and courteous throughout the entire project. Everything turned out better than we could ever imagine! We get nothing but enjoyment and compliments of our new basement. Thank you Gates team!
5 years ago
Basement finishing
We had our unfinished basement done a couple months ago. My husband and I were extremely satisfied during the whole process and we are very happy with how it turned out. We will recommend to our family and friends.
5 years ago
Very Impressed
Gates finished my basement a couple months ago. My family and I love it. I'm very impressed with the finished product.
5 years ago
Great Experience
Had a wonderful experience with Gates. They were easy to work with and was done before the completion date. They did a Great Job!
5 years ago
Professional and Friendly
Awesome Job!