Generations Family Dentistry


254 Market Place Drive

Louisville, KY 40229

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All Reviews

7 months ago
As soon as I got there my x rays were taken and someone I assume was the dentist came and looked at my teeth. Then I sat there for about 25-30 minutes, waiting for the technician to finish cleaning the previous person's teeth. Not a huge deal. I was just hurting bad that day. Not their fault. Everyone was really nice and professional. I appreciate their late hours because that is the only time I can come. And they got me out by the time they promised.
8 months ago
I felt the caring and sensitivity to my unique situation, and felt Sam was very professional, thorough and pleasant during my dental appointment. She was accommodating in every way possible. I did feel good about my experience with Generations Dentristry.
9 months ago
I have been going here for years and have never had a bad experience.
10 months ago
Very Professional
Very Professional -- got me in ahead of appointment time -- got me out without delay -- Of course it does not hurt that the ladies are very pretty!!!
10 months ago
Improvement in Customer Service
I visited for cleanings before, and had two great experiences. However, on Saturday, I had a crown to come out and I left multiple messages from the dentist. I called the Radcliff office and they assisted me by reaching the owner. After some discussion, he was able to get me in Tuesday afternoon after hours. As soon I was got there, the hygentist who stayed after hours said that I should feel gracious for people coming in to assist in the case of my emergency. I was then told the price and I begin to figure out to gather the payment quickly. The customer service manager Mandy was very rude. First she interrupted my conversation as I was calling my insurance provider by marching to the front and talking to me as if she was already irritated and bothered. I did not know who she was and had no conversation witg her prior to me coming in. Then she continued to be rude and my smart comments under her breath; which I then preceded to ask what she said. She said that it was not the responsibility of the dentist to let me know how much everything is. In which I responded that NO-ONE had let me know how much it cost because I had only talked to the dentist prior to coming. I was very upset with how I was treated. It was unnecessary. I cancelled my cleaning appointment on Thursday and paid for my service. I will not be returning and would not recommend treatment by this office to anyone. The owner, Dr. Mitchell, was very understanding and helpful. I would go to his practice, but never to his place of business at Generations Family Denistry.
10 months ago
Generation Family Dentistry is a great place
My entire family loves this dentist. Awesome atmosphere and play area for kids. Friendly and knowledgeable staff. It is a great place for all your dental needs
11 months ago
The staff was very nice. For some reason my appointment had been cancelled but they fit me in anyway. Very pleasant experience for a dentist appointment.
11 months ago
Staff is always friendly, my 6 year old loves coming to the dentist now😀
1 year ago
Professional and friendly atmosphere, great job as always
1 year ago
All staff were friendly and professional. My appointment was on time with no wait. My cleaning was excellent.