Gentle Dental Smile


5537 S. County Farm Road

Hanover Park, IL 60133

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All Reviews

8 months ago
My daughter and I are very happy with Gentle Dental
11 months ago
Definitely would not recommend! Sneaky and underhanded price tactics, pay attention to ALL charges being applied to your credit card before and after services are rendered by Gental dental Smile!
11 months ago
Walk-in Appointment
I was a walk-in today. Upon entering the office, I was greeted with a smile and a very helpful receptionist. After explaining to the Dr. Shah of my dental requirements, she appeared to be a little sickened with my dentures and somewhat unknowledgeable of my dental request. She frowned at me and turned her nose up a little, when I removed my dentures as if they made her sick. I understand, but she is supposed to be a dentist, I am sure she has seen worst. Based on the way she frowned, I wasn't sure if she would be able to help me. Although, she was very nice and look at me as if my dental work was disgusting to her. I was still very desperate to have the procedure done anyway. I had been given the run around all day by other dentist. She suggested calling "her" lab to see if they could help me. She called the lab and stated they could see my the same day. I was desperate and she knew it. She charged me $400.00!! for just a referral to the LAB to have the denture align at a lab only 10 min away!! She did absolutely nothing, but verbally give a referral address written down on a piece of paper. That's it! No exam, no x-rays, Nothing! But refer me to "her" lab. She knew I was very desperate and took advantage of that. At first she quoted, $300.00 for the procedure then she quoted, $400.00, if I wanted the alignment the same day. Which I did, of course, and she knew it. I feel like a fool, and wish I had known about a darn lab, before I walked into her office. I feel so used and taken advantage of. The lab did an AWESOME job to my denture align. Why couldn't she just refer me to the lab and maybe charge me a small consultation fee? Greedy that's why. Why are dentists so darn greedy, hungry and sneaky. I wish I had known about going to a lab instead of this dentist first. This lady customer told me at the Lab, that I did not need to see a dentist for repairs or alignments. She stated she skip the greedy dentist offices and go straight to labs. She said dentists are greedy and corrupt and I agree... Through researching the internet, I discovered I could have saved myself a minimum of $25O!! I feel that Dr. Shah ripped me off big time, and no good will come to a person who tries to use people and take advantage of them because the person do not know any better and are desparate. I could never take advantage of a person. I don't have the heart to take advantage of any one, because I know, what goes around, come back around. Again, I feel stupid and used. I believe the lab tech that she recommended, felt sorry for me. He was kind, warm hearted and worked fast to finish the procedure. He did not have one bad thing to say about her or any other dentist. Why, I don't know. He should have told me better, but he did not.
12 months ago
Excellent service
I appreciate the high quality service and professionalism at Gental Dental. The staff is always willing to make my visit a pleasant one.
1 year ago
Dr Shah is nice, good at what she does, I liked the way she advised me about my teeth care process
About 2 years ago I got send to Gentle Dental Smile by other dentists because they didn't have the braces service for my daughter, since then I have been going, and will keep going to GDS for all my family's dentistry needs
1 year ago
Dr. Shah is really awesome and very professioanal.
My whole family has been with Dr. Shah for a long period of time, she's very professional and compassionate on what she's been doing, very gentle and she gives you the best service option available in a very reasonable manner, her staff are all awesome and very accomodating. My kids and ourselves are very satisfied on what she have done so far.
2 years ago
It was and always been a good experience
2 years ago
Fast and Friendly.
The staff is very knowledgeable about Insurance processing, never had any Insurance billing issues with GD.
2 years ago
Everyone is always friendly and helpful when I arrive. I had a very brief waiting time. All charges were discussed prior to the services being rendered. This is a very well run practice.
2 years ago
High quality sercice
Great friendly staff, I love that I come in and I feel welcomed right away. Great personalized care.