Giuberti Limousine & Party Bus
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2 months ago
I used Giuberti limos to get myself and many other people to prom this year. The booking went through fine, prom came and no limo. I understand that this is no ones fault, but unfortunately the limo was rear ended on the highway. I said it was fine, they told me another limo was on the way, and we would be fine. The limo came at 7:30 when prom started at 7, and couldn't fit everyone. Over the phone, they had mentioned some sort of refund that we could speak about the next day. I called the next day, they said 250$ back and a portion off my next limo from them. Two weeks later, no refund. I call once again, they said they would call me back, which never happened. This happened many times, until finally I was told 150$ back, and I said fine, not wanting to be confrontational. A long time later, no refund. At this point, I've probability called at least a dozen times. Finally, another week later I get the refund. For 100$. I called today and they stood by the 100$ refund, despite the promises they made me. I've been nothing but polite and understanding over the phone, but I've never felt more ripped off.
5 months ago
I booked this company for my wedding 9/2016. we booked a white party bus and when I read the contract it was black, I called in and they up graded me to a larger white without additional charge which I thought was great! When the party bus arrived the seats were ripped inside and it was a little dirty. But I didn't complain especially for the price I paid. Then the real issue arrived, my driver! Horrible!! He didn't get out of the bus once! Only at the end of the night. He picked up the girls and dropped us off at the church again not getting out of the bus, we came out of the church and he wasn't there, we waited for him to come back, then my brother noticed his cell phone on his lap facing the door and heard him snapping pictures of all the girls walking into the bus while he looked out the window! When my brother asked him if he was taking pictures he ignored him completely then after our next stop we all made sure to pay attention and sure enough he did it again! This driver took pictures of my nieces and daughters ages 4 and 7 to the older girls all walking up the stairs into the bus. My brother and I laws said something to him again and he said "huh uh uh no I'm not taking pics" when we clearly see the phone aimed at us and heard the snap then hear him sending out an email?! After he drops us off at the reception early because he said he did to many stops and couldn't go anywhere else?! Which made no sense he finally got his ass put the bus and tried to talk to me about how great the weather was, I guess seeing if I would tip him? I called the company to complain spoke with the secretary which said he maybe was taking pics for advertising for the company? I told her advertising you should ask our permission and tell us not take pics of our cleavage as we are walking into the bus and of our children, while he looks out the window like he isn't doing it? She said she would let the owner know and go through the phone as it is a company phone. I never received a call from the owner, my junior bridesmaid mother called to complain and she told her that they would reimburse me some money, again never received a call, I sent an email out to the company and never got any? My only regret was not going to the police with this! Guy was absolutely wrong for taking pictures of us females walking into the bus just to get a bust shot and of our little girls!!!
10 months ago
Very pleased with the service. Both drivers were amazing , specially our return trip with a 3 hr delayed flight driver did a great job tracking the flight was right there when we landed.
11 months ago
Used then for my wedding limo, the limo was beautiful, my wedding pics in the limo are beautiful! Driver was very polite helped me with my dress and in and out the limo, love the red carpet service!
11 months ago
I booked a party bus for my 21st birthday, and I had the best time, the party bus was very clean, the driver was very cool and professional. He took us to different sights in Boston, and bars! Booking was easy, and great prices!
11 months ago
very pleased with service
Just wanted to leave this quick note and thank the giuberti team for the job they did at our wedding day and 2 week prior on our bachelor/rette night out , very satisfied with all of your drivers and great vehicles very clean in and out . very satisfied , strong recommend.
1 year ago
High quality service
Great costumer service, limo arrived on time, driver was great
2 years ago
I've used more than a few different limo companies over the past 10+ years for girls' night out & concerts but this is the only place I've used more than twice. always early and courteous.
2 years ago
Very reliable service
Used your service for airport transfer, driver polite and only only on time but early for our pick up , which got us in great time at Logan avoiding am traffic. Thanks A lot