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5 months ago
Highly recommend this company, excellent service
Golden Solar put in a ground mount system for me. Excellent quality, great service, and timely. I highly recommend this company.
1 year ago
DO NOT USE GOLDEN SOLAR!! After looking for over 2 months I came across Golden Solar. At first I was impressed with the communication, happy with the reviews and the agreed price till I sign in a contract then all communication stopped. The second day they came out and surveyed the property and I thought that this is going to move quickly and I’ll be generating my own power soon. Well this was the end. 1 month later no call or no updates and no return calls. I called and talked to Don Parker(owner) and ask what is going on!!! He didn’t have a clue. After 2 months again no calls no updates and no return calls. I called and talked to Nathan Grant (Sales person) and ask what is going on!!! He didn’t have a clue but said he was going to the office and have a meeting with the owner and on Monday will have a firm installation date. Monday came and again NO CALLS so on Tuesday I called and talked to the owner and he said that he could not do the job because of my Concrete Tile Roof (what!!!). If concrete tiles are a problem this should have been told to me when they came out and surveyed my property, the 2nd day. This company should have told me from day 1 that we cannot do this job Instead they wasted over 2 months of my time for nothing. Now I have to start over from square 1 looking for Solar. This is the worst customer service I have ever had dealing with any company. If they underbid the project. I wish they would just be honest and just tell me the truth. That is what an honorable company would do.