Gotcha Covered

Blinds Retail and Installation Service

Bartlett, IL 60103

Open Today 9:00AM - 5:00PM

gotchacoveredofnwchicago.com

Write a Review

Describe Your Experience

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.

Your Contact Details

All Reviews

P
1 year ago
Excellent!
Diana is a pleasure to work with. She has great intuition, ideas and attention to detail. She pricing came in very close to other window treatment companies but it was her service and ideas that set her apart from others.
S
1 year ago
Fantastic experience!
Diana Hoffman at Gotcha Covered is a true gem! Before I decided to choose her company, I received estimates from several other reputable window treatment companies. Not only were Diana's prices the best, but she was also the loveliest woman to work with! She was very kind, knowledgeable and patient, and helped me select window treatments for my entire house. She sent me numerous estimates and spreadsheets detailing the different choices we discussed, which made it easy to compare the options side by side. When a shade arrived from the factory slightly damaged, she was very prompt in ordering and replacing the damaged shade. Her installers were equally pleasant and did a fabulous job installing a dozen different items. Overall, I can't imagine a better person and team to work with, and would highly recommend Gotcha Covered and Diana Hoffman!
P
2 years ago
Gotcha Covered
We hired Gotcha Covered to design and install window treatments for our home. Diana, the owner, was a pleasure to work with. She is extremely knowledgeable and presented many fabric and design options. Our order was delivered on time, perfectly made and professionally installed. We would highly recommend Gotcha Coverd. An amazing company owned by an amazing person.
D
2 years ago
Superb!
It was such a pleasure to work with Diana and Gotcha Covered. Her knowledge and expertise was impressive. She spent quality time making sure I was happy with my choices for each room. Delivery and installation was professional. I'm extremely satisfied with the quality of each product and I love the way my house has been transformed!
P
2 years ago
My expectaions were filled above and beyond.
In May I called on Diane at Gotcha Covered blinds to come meet with me at our place of business and bring samples and quote pricing on 3 windows needing blinds in a conference room. I had met with 2 other companies besides Gotcha Covered to see what was available to me as far as the quality, color and design. Gotcha Covered stood out by far both in the color swatches and quality of the product and material. It was like she had a mobile show room with her. We ordered the roller shades with an approximate lead time of 3 weeks out from the factory. Diane kept me informed as to when the expected completion date would be and ship date. I was then informed by my boss the he needed blinds installed a week earlier than quoted by Diane. But low and behold she came through. Her install guy Dave had a cancelation and was able to come out and install the blinds. Then the very same day her comes Diane to do a quality control check. WOW!!! Now what kind of company does that? Kudos to Diane and Dave at Gotcha Covered Blinds.
A
2 years ago
Top notch from initial contact to "making the last payment!"
Exceptional capacity to sense the situation when two people in the household share the general purpose but have some individual ideas that need to be resolved. Diane can sense these differences and can offer suggestions that lead to complete agreement on the final outcome. Provides an excellent balance between cost concerns and quality concerns. No hesitation at all in recommending her services.
G
2 years ago
Very knowledgeable and professional. Great customer service!
Diana was great. She is knowledgeable about her products and is a great design consultant. She took the time to understand our needs and was able to recommend the perfect solution. She is courteous, friendly and professional. One of the things about Diana that stands out the most was her concern that we were happy with the end result. I won't hesitate to contact Diana again in the future.