Greenway Pest Inc
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11 months ago
Trash every where and rusty nails from the boards that were removed all over the place.
I recently bought a home in North East Bakersfield Ca. The home had a termite issue that required attention and removal of certain boards and steps around a patio which had a beautiful deck. The pest company assured me that any board removed would be replaced. This was not the case though some of the boards were not replaced and just painted over, there was a ton of rusty nails all over their work sight and the deck was removed and never rebuilt. My wife noticed that the deck was missing during our last inspection and was very upset over this because when We saw the house we liked it with its patio and deck. We understand that if there was a termite issue around the deck it would get remodeled or replaced but like I said this was not the case. I decided to get in contact with our realtor and complaint about this since the pest company had stated that any board that they removed would be replaced. Since I had signed the contract I thought its over the deck is gone, but my realtor told me that he would take care of it and pay for a new deck since there was a misunderstanding with the seller and the pest control company. My patio wasn't even painted properly just patches here and there, some boards were replaced but very minimal and what hurt the most was that beautiful deck that was just removed and never rebuilt. Personally I would never ever recommend this pest company to anybody very poor service and trash left every where for me to pick up. Hopefully the realtor will come through for me and rebuild that deck or I myself will have to pay for a new one. I don't think that would fair since the job was done by the pest company and it was their mistake.
2 years ago
Knowledgeable & Professional
I have been in the real estate industry for 23 years. It has been my pleasure as a REALTOR doing business with James & Greenway, James is the professional I want on my team. When entrusting something as important as the purchase or sale of a home for one of my clients, it is of the utmost importance to have someone that knows their business doing this job. My clients love, James!
Response from Greenway Pest Inc
Thank You Sheila Metzger for the awesome review Greenway pest values its professional real estate agents like your self and is always looking forward to your repeat business, please refer Greenway pest to your valued friends and clients for all their Termite and and Pest Control needs.
2 years ago
Nothing but good things
I have been using the services of Greenway Pest, Inc personally and for my business. I met the owner about 4 years ago before he started Greenway Pest. I followed the owner to his new company b/c I know his knowledge of the Termite business is like no other locally. He stands by his work and his word which are two important things for me. I continue to trust Greenway Pest, Inc and the team behind it for years to come. I highly recommend their services to anyone.
2 years ago
I encountered a swarm of termites in my newly purchased home. I contacted Greenway Pest Inc. and James Norman came to my house the same day. Within a few minutes he diagnosed the problem (Subterranean Termites), explained the possible cause, and provided the solution. Mr. Norman said there was a leak recently, possibly the refrigerator and the moister caused the termites. He was back the next day and resolved the issue. The cause was confirmed by the previous owners to be a leaky refrigerator that had leaked for several months but repaired before the sale of the home, exactly as Mr. Norman stated. Afterward my house was treated; there was a very pleasant aroma of peppermint. The cost was very reasonable and the service was exceptional. I was so impressed with the service I hired the company to treat my home bi-monthly for pest control. I highly recommend Greenway Pest Inc. Great Job!