Gwinnett Carpet & Flooring

Flooring Contractor

1232 Jennie Lane SW

Lilburn, GA 30047

Closed Today Closed

Write a Review

Describe Your Experience

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.

Your Contact Details

All Reviews

1 year ago
High quality service
I cannot compliment this wonderful company enough! They worked with us throughout the entire procession of carpeting our basement, which included a number of obstacles, and did not stop until everything was perfect! They went above and beyond what my husband and I expected. We were extremely pleased with the quality of work, the professionalism, and the commitment to making sure we were beyond satisfied! I highly recommend this company, and would not hesitate to use them in the future!
2 years ago
Y’all gotta go here!
From the minute I walked in the door, Ben greeted me and had samples of carpets waiting for my approval. He explained about good, better and best carpet. I had the three custom made carpets bound I to lush rugs and they are beautiful!!! Ben delivered them, worked an hour measuring and placing the rugs to my satisfaction. He had to remove the king size mattress and box springs as well as all the furniture in our bedroom. Again, he placed the beautiful rug, measured and centered the rug with exact precision! Years ago they replace carpet in the basement and it was perfect. Thanks, Gwinnett Flooring and especially Ben! Oh! The price was delightful!!!
3 years ago
Poor Customer Service After Installation
In previous experiences this company was fantastic, however this time has turned into a nightmare. The carpet is separating at the seam and running and it’s getting worse. I should have suspected something was up when the installers they sent this time seemed clueless. I have called repeatedly and Ben keeps promising to come and look at it and take care of things however this has yet to happen. Extremely disappointed in a company that I used to highly recommend. Sadly not anymore.
6 years ago
Professional, Knowledgeable & Service Oriented
They were very knowledgeable & helpful about choosing the correct type of carpet for the area. Also I was very pleased with the attention I received. Mr. Peralta came over to check up on the installation and make sure I was satisfied with the work that was done. The installation was quick but very precise & well done. I would DEFINITELY have them do any other work I might need and highly recommend them to others.
6 years ago
High quality, Professional Service
We received prompt attention to our request for a bid. When we accepted the bid, Gwinnett Carpet was there to install in a very timely manner. We appreciated their willingness to work with us on a very limited time frame.
6 years ago
Responsive, friendly and accommodating
This is the second time we have worked with Fernan at Gwinnett Carpet. Overall, we have been happy both times but there were a few issues with the tile installation this time around. Fernan was always quick to fix the problems and in the end we were satisfied. It seemed like the tile installer lacked experience although he was very nice and eager to please.
6 years ago
Gwinnett Carpet & Flooring did an excellent job on my house. I contacted Ben on a Friday to come and look at my project. We had approximately 2,400 square feet that needed to get installed quickly. He gave me a price to Install, Sand, Stain. His pricing was inline with others, but I felt confident he was able to complete my project on a critical time frame. He was able to start my project the following Monday. We had a few hick ups with having to replace some of the primary floors before the hardwoods could be installed. This could have been a major delay, but Gwinnett Carpet & Flooring was able to get this corrected. They crew worked on my house until the project was complete. Gwinnett Carpet & Flooring came highly recommended, which is why I contacted the company. I am so happy with their work that I too would recommend this company for any flooring need.
6 years ago
Great product, Great price, Great people
This is an excellent company! The sales people are very professional and listen! The installers are prompt and extremely hard workers. Prices were the best I found in the area. They do what they say they will do, when they say they will do it! I would definitely recommend this company to friends!