Hawaii Family Dental Centers - Kona
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1 year ago
Worst dental office I have ever been to
They never return phone calls. You wait for months for an appointment and they cancel it days before the appointment. You finally get through to talk to someone and the call gets cut off. You try and call back, get an answering machine, leave ANOTHER message and you get no return call. WORST OFFICE I’VE EVER SEEN.
2 years ago
constantly cancel appointments at the last minute
We make our appointments way ahead of time to ensure we get our 6 month check-up/cleanings. EVERY time they confirm our appointments then almost immediately cancel them because they don't have enough hygienists! Every time! We have to schedule time off work for our appointments and yet it is okay for them to cancel. Who is the customer - them? Or us, the ones who pay? The hygienists they do have and the doctors are usually very friendly.