Healthy Smiles

Dentist

1010 Prince Ave

Athens, GA 30606

Open Today 9:00AM - 5:00PM

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All Reviews

J
1 year ago
Wonderful first dentist visit!
My son had a wonderful visit with Dr. Jennifer Wells. The entire staff was pleasant and efficient. They not only spoke to me but also to my son and let him see and touch everything. He actually enjoyed his first dentist appointment!
H
1 year ago
Not impressed
We came in for my son to have work done on two cavities. He is four and has been into another dentist for cleaning and x-rays and has always done fine. Dr. Erik Wells was sick so Dr. Jennifer Wells came in to do the work. I had requested that we try without laughing gas because I don't know anything about it and my other two children have not needed it. I was not opposed to using it if necessary and I now understand how helpful it can be. I was not talked to about the benefits of it or if the dentist really thought we should start with laughing gas because of his age or the nature of the work he was having done. I made an ignorant decision and that is my fault. However, from a pediatric dentist, I really would have appreciated more information, more interest in me and my son, more care and patience. We are brand new at this and she is not. I felt she made a judgment about me and then acted passive-aggressively towards me and my ignorant decision instead of taking the time to explain what was about to happen, how to make my four year old and me the most comfortable. Dr. Jennifer Wells seemed very distracted, frustrated and in a hurry to get through with this job. She was talking to him over his crying (which anyone who works well with with children knows, the child cannot hear you in that moment or comprehend what you are saying about things they have never experienced) and not in a comforting tone but an impatient, frustrated tone which makes doubly sure he will not calm down and do what you need him to. He was scared and she made it only worse. What in the world did she expect him to do while a stranger is talking to him in a threatening tone?? She seemed in a hurry from the start and not at all focused or concerned about him or his comfort (or mine). Her goal was to get finished. I'm so sorry I took him there because he has now been traumatized and it will be really hard for him to have work done in the future. I take some of that blame for my uneducated request to try first without laughing gas but I was never told that we could not try it later on should we need to. The dental assistant told me at the start that it is harder after the child cries but that we could try it without, no problem. I was told nothing more about it or given any advice from the Dr. I'm really disappointed in the lack of care and concern, patience, understanding, and thorough *PEDIATRIC* dentistry shown to me and my son by Dr. Jennifer. It would have taken a few more minutes to make us feel more informed, comfortable, and cared for. I'm sure she is very capable and good at her job technically but that is only half of what she needs to be good at. She was definitely off her game with us and we will not be coming back. I hope this is helpful to her practice. My purpose is not to do damage or to shame but this is an easy fix for her and I hope she will consider my review as constructive feedback.
K
1 year ago
Another great visit!
Dr. Jennifer and her team are wonderful with our two kids. They are patient, kind and very thorough, and we always look forward to our visits!
M
1 year ago
Friendly staff
This was our first visit and we loved it! The staff was very nice. My daughter had a great experience.
H
1 year ago
First visit
Waited a little while for our 9:00 appointment-about 20. Once in the back thinks we’re quicker and professional. The office is cheerful and inviting.
K
1 year ago
Excellent service and extremely friendly
Did an outstanding job with my child while having to do multiple things in one visit. Very friendly and helpful and truly cared that my child was taken care of with as little discomfort as possible.
T
1 year ago
Awesome Group Everyone There ❤️
Every in the office is so nice! They dental assistant is so loving with the children which puts both parents and kids at ease. which is so awesome since main had anxiety. Dr Eric Help my son today and was so good about putting my son at ease as well. Love this group, I drive over an hour to see them.
C
1 year ago
Efficient, organized and helpful kid's dentist
Super friendly and great with kids in general, but also kids with special needs. All good experiences for the past 7 yrs with my son who has sensory processing issues/autism spectrum and ADHD. As fun as the dentist can ever be and we love everyone there!
M
1 year ago
Wonderful pediatric dental practice!
Absolutely amazing dental practice. My 3 1/2 year old actually told me that the dentist was fun! :)
L
1 year ago
ALWAYS AWESOME
We love everyone at Healthy Smiles. They are wonderful!