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7 months ago
Hometown Movers were suppose to move us on September 9th to Arizona before hurricane Irma hit. We had already given them a deposit of $1687.00 to move us.Due to hurricane Irma possibly hitting Florida, I had stayed in touch with Mike who said he might be able to move us sooner. So I called him on Thursday, September 7th and ask if he would be moving us Friday or Saturday and he immediately said "its not going to happen". We had to be out of our home on Saturday so I immediately went on the internet to find a last minute mover which I did and had to put down another deposit of $2199.00. After I had arranged for the 2nd mover to move us Mike called back and said he could do it possibly after all and I told him I already put out $2100 to another mover since he said he couldn't do it. We are retired seniors and live on a budget. We have called to talk with Mike and he refuses to call us back and return our deposit of $1687.00 when we did not receive any services from him.
8 months ago
Excellent friendly service and positive attitude
I chose Mike and his crew to move my parents from Ocala to Boca Raton, Florida. On Tuesday they packed and loaded, on Wednesday they drove and unloaded. It was about 97 degrees and the crew remained cheerful and willing throughout. On the unloading side, they arranged (and re-arranged) furniture for my parents until the last minute. They stuck fairly closely to the original estimate. They were prompt and courteous to me (and my family) and I can report that 28 years of accumulated treasures made it safely to the new home. I hope to book them for an upcoming move from Oklahoma to Florida in the fall.
8 months ago
This group of guys worked so well together. They were polite, courteous and very hard working. They arrived on time and worked continually from start to finish. If we ever move again, we hope that they are still in business.
8 months ago
Moving is not a fun experience. These guys made it much less painful. Showed up on time and kept going, and going, and going. Never wasted a moment. Were extremely professional and very pleasant. They had us loaded up and on the road in no time and unloading was even faster. Highly recommended! While I hope - REALLY hope - that I won't be moving again soon, if I do, they are definitely the ones I'll call.
9 months ago
Best movers I ever hired!
I have moved many times, both locally and out-of-state. Hometown Movers were by far the most professional and most courteous I have ever used. Simply put, if you hire them you will be glad you did! They are great!
1 year ago
I would highly recommend Hometown Movers. We used them Jan 2017. We had a big move from Maryland to Florida. These guys were great!!! Very efficient and trustworthy. They communicate well and keep you informed along the way. Their quote was right on the money and reasonable. Could not ask for an easier or smoother move. If we ever need movers again- I will use Hometown Movers for sure.
2 years ago
Wonderful customer service!
We had Chris & Mike move us from FL to New England and we couldn't be happier with how well things went. They are such a hardworking team and work very efficiently to get the job done quickly. We were so apprehensive to hire any moving company after the nightmare we had with a major moving line that moved us from New England to FL, and we didn't want to go the route of major company again. Chris and Mike took so many extra steps for us that they didn't have to do. For example we needed assistance taking down a wall mounted TV and wrapping a king size bed. They loaded our storage units and then preceded to another location to bring the remainder of our belongings. How great is that? There is no comparing this move to our prior move. Chris and Mike's service is far more superior to what the service the "big guys" will provide you. They will pay attention to the small details as they want to make sure you are a satisfied customer.
2 years ago
I contacted Chris at Hometown Moving Services to move from my home in The Villages to another home in The Villages. I also needed a POD packed with items and furniture not going with me to the next move. Chris was the lead of the team and proceeded to quickly organize and remove items from the house to the garage. He was then able to assess how all the items were to fit in the POD. I didn't think everything would fit but they got everything loaded. They were careful with my belongings, wrapping items with rugs, sheets, blankets I had and then filled in with materials purchased from them. Some of the larger furniture was going in their truck to my new location. They moved living room furniture from the new location to the lanai and placed my furniture in the living room of the new location. Even when I asked them to change some of the items back/forth, it was done so without making me feel like they were ready to get out of there. The two young men worked well together. They were both very polite, neatly dressed for that type of work, business like and friendly. I will be moving again in February to a new home being built and will be calling them again for that move.
2 years ago
Very good movers but not completely happy
I called these movers because I saw their high reviews. I needed a Uhaul loaded to go from Florida to CT. I did call with less than a weeks notice and they did have time available. The day of the loading they were running late (I had a late afternoon appointment) and they did call to let me know they were running late and they called again when they were on their way. I didnt mind and was glad that they called to let me know. They packed the Uhaul very well and I have no complaints about the way they packed or the time it took. The only reason I did not rate 5 stars is because I saw their add in the Villages Daily Sun and it said that there was a special for a 2 hour move for $175. When I called, Mike indicated it was a 2 hour minimum and that it was $200. When I asked about the special he said that it had ended the week before. I said I saw it in that days paper and he said that it was an error and wasnt suppose to be in and that it would not be in the paper the following week. I didnt push it because I needed a mover but I felt that he should have honored what was advertised in that days paper. Now, I am sitting in a hotel room writing this review as Im on my way back to CT and I pulled the business cards out they gave me. They said they were old cards because it didnt have their web address on it, but I just looked at it and the reverse side of the card is advertising the $175 special! It took them 25 minutes to load the truck. I understand it was a 2 hour minimum but I still feel I should have only been charged $175 and they used a blanket to protect my table. It was suppose to be an extra $15 but it wasnt on the reciept so I figured they were giving it to me because it was only a 2 minute move but after I paid Mike and he was giving me the receipt, the person with him helping him move me asked if he charged me for the rug so then he did add it and charged me another $15. They were efficient movers but I dont know that I would recommend them because they didnt honor their advertising.
2 years ago
Our best moving experience ever!
Our move was very unique in that we had 3 different pickup locations with disassembly required and then reassembly at the final destination, all within The Villages. They were prompt, professional and caring. We were very impressed with their speed and with their great attitude. We will certainly use them again.