Hoosier Mechanical, LLC
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1 month ago
UNPROFESSIONAL - DAMAGED MY PROPERTY
Our water heater had a leak. American home shield send this company to us. Dave - the first person who visited our home about 10 days ago. He said water heater need to be replaced. He sounded very good and created very good first impression. He sent out 2 plumbers to replace water heater yesterday. They installed new water heater and demanded $150 in CASH towards fitting charges. Although we do not have any guidance from American Home Shield / Dave about paying $150 to them, I was ready to pay them either by check or by credit card. Both the plumbers were not ready to accept check / credit card. They did not have time to wait until I get the cash out from ATM. They were EXTREMELY unprofessional and at one point I was scared that they might attack on us. Since we did not have cash ready both of them took all the plumbing out from water heater causing flooding in our basement. They also turn off the water supply and they left the home. PLEASE BE AWARE - these guys as extremely unprofessional. Someone need to check their crime history.
1 year ago
Hard to contact.The plumber would not answer his phone and his voicemail was full. Did not show up for appointment and did not call.
2 years ago
I called on a Monday or Tuesday. They were busy until Friday but promised to be there between 9-11am. Showed up at 9:45 and work completed by 11:00 am on Friday. Cleaned up after they were done. Very pleased.
2 years ago
When we bought our house a new central air system had been installed months prior by Hoosier Mechanical. The system is probably less than 6 months old. Long story short, the Heat Pump hasn’t worked since day one and we’ve been running on emergency heat for the past month. Unfortunately, we’ve been dealing with Hoosier Mechanical since day one because our heat pump is under warranty. The first 2 weeks they ignored my husbands calls, but once the investor who sold us our house caught wind he reach out to them and got their attention. Keep in mind that we closed on our house on January 23rd. Well they FINALLY came out this past Monday to “fix” the heat pump, but by the time my husband got home later that evening it was still not working and we’re back to running on emergency heat. We called them Monday, Tuesday, and Wednesday and never got a call back. My husband is so fed up with these people that he’s ripping the entire system out and installing a system thats actually going to work. He also has to fix the hack job they did on the duct work. DON’T USE HOOSIER MECHANICAL. I have never dealt with a company who so blatantly ignores their customers or refuses to right their wrongs and I will NEVER recommend Hoosier Mechanical LLC to anybody I know. On top that, our home warranty won’t cover it because Hoosier Mechanical did such a poor job that they consider it a preexisting problem. 😒
4 years ago
Air Conditioner out
Air conditioner stopped working on Sunday afternoon. The temp was around 87 degrees and house was very warm. Called them and was pleasantly surprised that I got a real person to answer. They explained that the soonest they could come to the house was between 1pm - 3pm Tuesday. On Tuesday waited until around 1:30pm and decided I better call to make sure I was still on the books. Guy on the other end said yes. Well at around 2:45pm they call me back and say the tech was tied up at another job and couldn't make it today. They seriously ask me if they could come out two days later. Really? That's five days without AC Thanks for nothing.
5 years ago
Kitchen sink and faucets
Arrival was timely! Service was complete. Price was reasonable.
6 years ago
Professioal and friendly
Because the two men were going to be later than they had told me, they called and apologized and told me when to expect them. That was a good sign! They were polite and always in a gentlemanly fashion. They had to leave to go to Ace Hardware and they told me...very helpful. The sump pump was installed in a timely manner and things were put back in place after the work was finished. Now I will have to wait for a big rainstorm to see if the sump pump does what we think it should! I would be happy to recommend this business to my friends!
6 years ago
spot on service
Placed call shortly after 8am this morning to home advisor...within 5, minutes received a call from Dave....said he was in a middle of a job and would call back in 30 minutes...he did I told him the situation about our outside pipe that connected to our sum pump. Said he could fix it! Dave came a half hr later....he had the tools the pipe fitting and by 10 o clock....good as new PLUS!! And the price was right too!! Sad to say but true...the guy who suppose. To originally come.....didn't bother to show after I made arrangements to come and do the work....worse yet the guy didn't even call to say he wasn't coming or what. Not pro at all!!! Just will say THIS man's name is Al S and thank goodness isn't EVEN remotely connected to Hoosier Mechanical Kudos to Dave and his business...highly recommended!!!
6 years ago
Did a very fine job, happy I found them and will include them if any other home needs arise
6 years ago
I would recommend Hoosier to anyone. They did a great job and their price was much better then other companies that I talked to.