Ideal Smiles | Irving
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3 months ago
Worst Dental Care and front office
My fate ended me up here. I had severe tooth pain and dentist told me that my two teeth have to be removed and she would do deep cleaning. The whole process she finished in probably 30 minutes. This would tell how much care Dentist had on the patient and She was in a hurry to treat another patient. I paid my Co pay of 20% and was told I don’t need to pay anymore and later I got bills with late payments fees on it. I called in front office multiple times and was told that manager would call to talk about invoice. No one called me. Finally I realized that it’s just waste to talk to these folks who just care about money and don’t have a decency to talk to their patient. Beware of this clinic in Irving.
7 months ago
From start to finish, terrible experience. Stay away to many other choice in Irving. 2 Months after the fact still going around with them on billing for services. Paid in full here, doesn't mean it ! Over priced, with Poor quality of care. Take a ton of X-rays, so they can bill your insurance provider. All around worst dental experience of my life !
7 months ago
Terrible Customer Service and Billing !
You sign for services, you ask is this all and paid in full; but yet they continue to send you additional bills after the fact. Two months later still getting bills, and you call office, and get nothing, no help. The estimates are terrible and the front office does nothing to help satisfy the customer. They will run up your insurance bill with totally unnecessary X-rays. To the point you have to tell them no More. It's over all the worse dental experience I have had in my Life ! It is a starter Kit of a dentist set up. Stay away !