Indian River Auto & Transmission Repair

Auto Repair Shop

5225 Indian River Rd

Suite C

Virginia Beach, VA 23464

Closed Today Closed

besttransmissionsvirginiabeach.com

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All Reviews

A
7 months ago
They are great! They are very welcoming and friendly. In my two experiences with them I've seen that the owner really cares for his employees and works to make sure customers are well taken care of. Service is awesome, they thoroughly explain everything and really go the extra mile. It can be hard to find an auto shop you can trust and I'm happy to have found this one! These guys know what they are doing and will get you back on the road in no time!
M
8 months ago
Scammers!!!
Scammers!!! Wish I could leave NEGATIVE stars!!! They will take your old parts off your car, clean em, put em back on, n tell you they are replacing old parts with new. Will hold your car for absolutely NO reason and lie repeating the parts are shipping when most of their parts are ordered through Auto Zone, a few doors down! My car was NEVER fixed for the initial reasons it was submitted and only got worse! Not to add my car wasn't put back together properly and missing bolts under the hood! Which made the Nissan dealership REFUSE to touch my vehicle! Not to mention parts from under my hood were missing!!! Never received a service receipt for parts and labor after asking Mike n Paul several of times, which is a VIOLATION!!! They violate several of codes n recommend seeking legal advice! Have audio recording of Paul, the owner, telling a customer on speaker phone he would replace a part with a new 1. After hanging up with the customer Paul told the mechanic to clean off the part n put it back on. I questioned Paul n his reply was, all on audio, "She'll be back bcuz I know exactly what's wrong with her car n thats not it". There's nothing honest about this place! He took my $1000 n after returning several of times refused to fix the issue! Plus side for me is I have several audio recordings of their violations, one of the parts missing cost $1000(bcuz it's only sold with the wire harness), a certified tech as a witness, and several of Lyft receipts from when they kept my car(totaled over $300!) Guess this is a great place to recommend to your enemies! This place even has former employees speaking negatively about it. Look up their reviews on ALL social platforms. If you still choose this place I strongly recommend waiting a month after "their work" to submit reviews and RECORD!!! I only left a good review yrs ago bcuz Paul asked n wish i wouldn't have helped him! Reply: Your company comment is a bunch of bs! Mike told me when it was initially "supposed" to been done to come back in a few weeks so they can check on the car. Never in my life had ANY tech/mechanic tell me that EVER!!! All Others techs, "Only return if something went wrong n it's covered under the warranty". Now, that's normal and not what Mike said.The car stopped leaking oil n making noises for 1 week and restarted all over as if the problem was never fixed! Sounds like some temp crap was put in, that's why the issues restarted in a week, n probably why Mike said what he said. I asked to stop the oil leak n noise. NEITHER was fixed! I'm not waisting any more time or money at this place! Paul and Mike should've just done the right thing the 1st 10+X's!!! I've asked Mike n Paul for a invoice with the parts n labor several of times, but still didn't receive one. Again, ALL of these conversations were audio recorded!
C
10 months ago
High quality repairs with professional and friendly service
Had the clutch replaced in our 2007 Jeep wrangler. Replaced the valve cover gaskets, timing cover gasket, and the oil pan gasket as well. Had 100k miles on the clutch and the engine was leaking like a sieve. Now she running like new without losing 5 quarts of oil in a 1000 miles. Job was performed quickly at a fair price. Would highly recommend Indian River auto and transmission.