I had a major driveway project completed by Intex 2 years ago. At first, Pat was extremely friendly and professional. He really sold me on his company and so I took the $30K plunge for a driveway, sidewalk and retaining wall at my Defiance MO property. Once the work was completed, it "looked" great. But after a few months I had some major cracking and settling going on. I called Pat and he came right out to inspect. He looked it over and said "This is why we don't guarantee cracking"....Of course we noted that an expansion joint was not placed up against my garage floor to the driveway, the retaining wall still had metal form tabs sticking out all over the place, the concrete on the retaining wall where the tabs were "attempted" to be removed look "horrible" per Pat's exact words. When I asked if there was anything he could do he said yes, we need to clean up that wall, also need to seal the entire concrete wall and driveway, and I agreed, whatever it took to improve the look. Well, that's been the last I heard from him after repeated text messages and phone calls unreturned. I would make sure IF you secure this contractor be ready for the sales pitch up front but no customer service on the back end of the job. AND, don't pay this company anything up front!!! Make sure you get what you pay for before parting with the cash.