Jay Shapiro Computers
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2 years ago
My laptop was running very slow. Looked up computer support on HomeAdvisor.com and Jay's business came up. He picked up my computer, took for a few days and worked on it. He cleaned up the computer so that it works a little faster. However, my laptop does not have a strong enough processor. He did the best he could do for the machine. We spoke about the issue and he took additional time to remote into my computer to analyze if any other issues existed. Recommendations were made, which I was helpful. Good service in my opinion.
2 years ago
Jay Shapiro, Excellent technical service
Jay Shapiro and the associates he has working with him have always provided me with prompt and capable service for my laptop and iPad, especially when there is some kind of emergency, like a machine going black or a message hinting there is a danger lurking. Jay has also been willing to review a problem remotely, which can provide a quick turnaround. When I was first setting up equipment and the router for wifi was not consistently working, Jay knew immediately which router would be most reliable, and there have been no problems since then. He has always been helpful with both the computer and any applications that I wished to run. Also good expertise on Apple devices.
2 years ago
Jay Shapiro, Superb Computer and Electronics Technician
The exceptionally superb Jay Shapiro Computers are the ONLY people allowed to touch my computers and related equipment. My Dell computer was recently hacked into. Jay was more than up to the task of fixing my computer. As usual, Jay was very methodical, and stayed in touch with me frequently using my iPad. All the problems have been fixed, but Jay becomes like a partner. He helps me buy and setup all my equipment. Has worked on my tower computer, my iPad, my Wi-Fy equipment, set up Apple TV for me and a booster WiFi. Jay always responds quickly to fix my problems. He stays with his work tenaciously until I am completely satisfied. Jay is a master of what he does. He's up to date on the latest technologies, Windows and Apple, and I'm sure others. He's really great at explaining the best ways to use my equipment. He not only shows me features I didn't know I had, but also explains the best way to use them. Jay is very accommodating regarding my schedule. Plus, I'm getting excellent value because Jay is so knowledgeable that he's able to work at an unusually fast pace. As if he were part of the computer or other device. He's so polite and kind, I consider him a friend. If you need help with a computer or related equipment, save yourself a headache and call Jay Shapiro Computers. He's the real thing, a real professional.
Response from Jay Shapiro Computers
Robert, it means a lot to me to have satisfied customers such as yourself. I treat my customers as family and have their best interest in mind. When you had that last issue I didn't mind working through the night as I knew it was important to have you up and running by the morning.