John Gustafson Insurance Inc
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6 years ago
Best customer service skills hands down!
Had a vehicle incident occur on an early Friday morning, needless to say I was a little worried. Called up Jeremy and had him go over what my options were relating to my predicament. Jeremy walked me through my situation step by step with ease and I can honestly say he KNEW what he was doing, very professional. He treated me like an INDIVIDUAL, not just a number (unlike other insurance companies out there). After my situation was taken care of, it was just a big relief off my shoulders, and I felt a firm reassurance that if I ever needed anything else, Jeremy or John would be able to help me out, and get me through any of my problems, stress free AND with ease. Thank you both again!