Joshua Tree Pet Resort

Pet Service

63381 Quail Springs Rd

Joshua Tree, CA 92252

Open Today 8:00AM - 6:00PM

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All Reviews

3 months ago
Joshua Tree Pet Resort
We were visiting the National Park when we realized we needed a place for our dog during the day. This place is conveniently located on the way to the park so it was easy to drop Nojo off for day care Thank you Dale
3 months ago
Rude customer service over phone
I simply call trying to get some information on leaving my pup there for the day while adventure around the national parks. Upon calling the first time they did not answer the phone on the the second attempt I was rudely answered to by Dana. I couldn’t find the pricing online and wnted to know if it was on a hourly basis or daily. I was met with short staccato answer repeatedly. That they were full..... Dana did not know when I was coming did not answer the one question I was curious about. I had to pry the information out by detailing why I might still need to know the pricing for stay. How hard was it to just be kind to someone on the phone Dana? You could’ve just simply said the amount. The conversation wouldn’t have dragged on and I wouldn’t be leaving this review. I will not be boarding with you all in the future.
Response from Joshua Tree Pet Resort
Dear Virginia I’m Christina, the owner of Joshua Tree Pet Resort. First I would like to apologies for your negative experience. There is absolutely no reason for rude and unprofessional client care. After learning about your review and complaint I have reprimanded Dana. I understand your hesitance to use our services, but I’m sure your dog would have a good time if you give us second chance. I can assure you Dana would not have any contact with you or your dog. I take my business very seriously and strive to deliver a 5 star service to my clients. Is there anything I can offer to make up for this bad experience? If you would like to discuss this matter further, call or text me at (760)219-9801 Sincerely, Christina
3 months ago
The best place I have ever left my dogs!!!
The view is spectacular, the different yards for the dogs are really big. The staff was amazing, professional and you could honestly see this was more than just a "job" to them. Will be back for sure Evelyn and Robert Rightmond
1 year ago
Great service
Our Luka was well taken care of, he has separation anxiety but they where wonderful with him. He stayed over night and got the spa treatment, he looked and smelled so clean and was very happy!
1 year ago
Trusted Play & Boarding for you Loved Pet
We take our sweet girl to JT Pet Resort for Boarding and sometimes just for day play. Christina, the owner is kind, trustworthy, very prloffesional and most of all takes care of our dog as if she were her own. My dog gets so excited when we pull up, which is a great indicator of how much she loves going here!
1 year ago
Great break for out dogs
We left our dogs for the day while we took a motorcycle ride and it was great for all of us!
1 year ago
Emma, Jack, Bugger, Bean, and Hotdog were all happy
They were out playing ball when we came to pick up and they hardly wanted to go home. All the dogs seemed content and relaxed, not stressed out like so many other kennels I have been to. Highly recommended and we will be back. Thank you, Louise
1 year ago
The best Pet Sitting around
I am so grateful to Christine and the care she has given my dog, who is our baby girl. She is a Sweet Lil Pitbull that loves all people and dogs. Christine even sat with her in the kennel one time when our dog had an upset stomach (nothing urgent just from being excited) Anytime we go out of town or even if I know that we will have a busy day at our shop (we own a local business) and I don’t want our little girl to be alone I take her to JT Pet Resort and she is always sooooo excited when we pull up to go play.
2 years ago
I was scared to board my pup after have had a previous bad experience. It didn't take long before I was relaxed and felt good about leaving Pip. We will be back and highly recommend Joshua Tree Pet Resort.
2 years ago
If I was a dog I would want to stay here
Perfect place for my dogs and great communication during the stay between Christina and myself. I enjoy the cool information on the page. Michael