Karl & Son's Auto Repair Inc

Auto Repair Shop

7945 Ulmerton Road

Largo, FL 33771

Open Today 8:00AM - 5:00PM

autorepairservicelargo.com

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All Reviews

T
10 months ago
reliable and trustworthy shop
Not sure about the other review on here, but I took my car in because it had a check engine light on and a hesitation. Ed diagnosed it and fixed it all in the same day. Karl was very helpfull he even gave me a ride home so I didnt have to wait there. I had the car to 2 other shops the previous days who couldnt figure out the problem. Couldn't be happier with my experience at Karl and Sons.
J
12 months ago
Overpriced Shady "Mechanic"
My girlfriend and I do not consider ourselves as car experts, so when we started to have car troubles we were hesitant to find an honest mechanic. After many of my co-workers recommended Karl and Son's I decided to look into them. At the time they had 4.7 stars on Google Reviews, now 4.5 probably due to an equally unsatisfied customer. Being a young couple we do not have a ton of money to waste on a shady mechanic so we clearly wrote down all the issues on a paper to make it obvious what we requested to be fixed. Some being the car not shifting automatically and shaking violently when idle to the point of nearly stalling the car. My girlfriend who drives the car had to Uber to work and back so I could take the car to Karl's shop. They are open 8 am to 5 pm Mon-Friday so we couldn't get it done on the weekend. This cost us nearly $40 dollars there in back in Uber. I dropped the car at 7:30 am and went to work, after nearly 6 hours waiting to find out the issue with the car Karl calls to inform me our transmission fluid was low and he could flush and refill but because our car is a 2006 Saturn Ion 2.2 Liter we had to buy the premium fluid, not sure if this was true or not. Then he claims I needed a new air filter even though that was replaced less than 2 months ago when we got the oil changed. Last he claimed I needed an Induction and Air intake system clean because I was gunked up and it would fix all my issues. Rather this was true or not I am not sure but my total came out to $466.37! I attached a picture of the receipt with my redacted personal information. After agreeing to do the work being told this would fix the shaking and near stalling of the car, the car stalled less than 4 days after the repair. I called Karl back and acting surprised he said I could come back again at no charge and he would look at it again. After another $40 dollar cost in Uber for my girlfriend, I returned the car to Karl. After another 4 hour wait, Karl said his son drove it around and it appeared that nothing was wrong. By this time I told him at least twice that I had a check engine light which he just disregarded. Claiming to me he plugged his analyzing computer system twice now not finding anything. My girlfriend at this point didn't want to return to him if the issues continued. We paid Karl only $430 since we paid him, cash out of our personal savings, money we didn't have, but unconvinced Karl was scamming us I went back a third time. At this time the car worsened and stalled twice on me. After another $40 bucks in Uber and another 2-hour wait, Karl called me to tell me the car stalled on his son and that they noticed the check engine light and looked at the engine to find its the ignition coil. I asked Karl would he charge us since the issue was never fixed to begin with he said: "Since you already gave me $430 I won't charge you for labor but the part is $190." After telling my girlfriend we did research to find out that an ignition coil is on $60 to $90 at most. I understand up selling parts but a 60% mark up is just shady. Especially when he lies to me that I won't pay him labor, I am paying him labor through his up charge. After speaking to 3 other mechanics I found out the issue was simply that I need a new O2 sensor, hence the stalling when we were idling. With Labor and the part cost online I will have to spend another $90 dollars to get my car fixed. I believe completely I would have spent $190 to have a new ignition coil replaced only to have Karl tell me that I then need a new O2 sensor. I spoke with Advanced Discount Auto Parts and told them my story and they agreed that Karl charged me well over $150 more than the most mechanic. The manager at the auto parts store even laughed and said: "We refuse completely to do business with them, they are not mechanic they just 'Part' Replacers."