Kenny Hill Autoworks
Auto Repair Shop
Write a Review
3 days ago
The actual work seems to have been done very well and looks fine. The problem came in trying to communicate with Kenny and later his manager. It was tryingly difficult to try to communicate with the shop and both get work done and to get information on how the work was progressing. Kenny's repeated unannounced trips to Colorado made the communications very disrupted and a bit confusing. My recommendation would be to hire a responsible person to run the office and keep the communications and knowledge flowing. Under the circumstances I think Kenny treated me fairly and the work done was within standard.
1 month ago
fast and honest repair
I arrived in Austin from the Ozarks with major coolant leaks on my camper. I was only scheduled to be there for a day. Henry, and John got the rig in and repaired within the day and at a very reasonable price.
2 months ago
Great place to take my Lotus and Morgan plus8
2 months ago
Expensive and not trustworthy
Took my vehicle for an oil and air filter change. I was charged more for the air filter change the the oil, even though it is a much simpler task. In summary, i was charged too much for the service received. Before my vehicle was delivered, I received a call from the shop with a list of problems on my vehicle, including engine oil and coolant leaks, and torn boots for the axles. I have no evidence of oil or coolant leaks, I check the levels regularly and there are no leaks. The axles were replaced to brand new less than a year ago, with the limited use of the vehicle, I cannot imagine scenario where they would be torn. I took my vehicle to this shop as a test as I have other VW vehicles that will need service. They failed miserably.
4 months ago
THE VW Experts
Kenny and his Crew are always the friendly experts who are honest, and get things fixed at a fair price! They have earned my trust.
5 months ago
I have no idea where these good reviews are coming from, as my experience was far from this fake reviews. My sisters car was in his shop for 3 weeks, lets not even talk about rental car costs here. Every time we called to find out what was going on with the brakes on a Volkswagen Jetta, we got a different answer. I spoke to Kenny in person and he swore he could fix the brakes but need approval to charge my card up to $550.00. Stupidly, as we were desperate we believed him, sure enough after call after call he finally answered and said oh never mind, I need more money. This is a simply brake job that cost us over $550 from Kenny Hill and the car was still not fixed. He wanted permission to charge more money on my card. We took the car out of his shop and we will never return. If you want to take your car here, beware, if you want to spend endless amounts of dollars, with no follow up and the only time he does call is to ask for more money, then go ahead. We took the car to be fixed for $200 to an honest mechanic. Women please be aware, we were in a bad position and he took advantage of our lack of knowledge and we trusted him. Shame on us.
5 months ago
I made a poor choice
Estimate was much lower than what I had to pay to get my car back. I found the same replacement parts Kenny used for a third of what I was charged. I was told existing parts were bad and needed replacing only to find out there was nothing wrong with the existing parts. Vehicle was not fully assembled when returned. Gas tank was half full when dropped off. Gas tank was empty when picked up. Gas light on. I emailed, text with pictures Kenny expecting a reasonable response. Nothing in return. I made a poor choice.
6 months ago
Kenny Hill Auto Works consistently delivers reasonably priced excellent auto repairs. Appointments are efficiently made and kept on schedule. If parts are needed that are not in stock they are acquired as quickly as possible. Diagnosis of the vehicle are discussed with you and a plan is decided on that focuses on immediate repairs and those can be done later and can be worked into your budget. We are so lucky to have this outstanding service provider in our neighborhood.
6 months ago
I’ve always received prompt, patient, and professional service, regardless of whatever maintenance and/or repair my Fiat has required. The mechanics are very knowledgeable and technically oriented. The General Manager performs an extensively itemized assessment of your vehicle, and in concert with Kenny, arrives at a coordinated estimate of the cost and time requirements.
8 months ago
Great Auto Shop
I've been taking my cars to Kenny for several years and always find them to be good value and very knowledgeable. Kenny takes the time to explain what they have done and how it works. I'd much rather take my cars here than the dealership service departments.