Kevin Trott - CIBC Mortgage Advisor

Mortgages

117 Bath Road

Kingston, ON K7L 1H2

Open Today 9:00AM - 9:00PM

kingstonmortgageoffice.ca

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All Reviews

H
2 years ago
Very personable, and professional.
I wouldn't hesitate to recommend Kevin to all my friends. Made changing my mortgage over to a different financial institute calm and easy.
D
2 years ago
Extremely Grateful
Kevin went beyond the requirements for excellent customer service by believing in me. He took the extra steps on my behalf by contacting his superiors and speaking on my behalf. The result has made my life less stressful, Thank you again.
Response from Kevin Trott - CIBC Mortgage Advisor
Thanks Donna, please remember to tell your family and friends. I'd love to help them out as well.
L
2 years ago
Thorough and customer friendly!
I transferred my mortgage to CIBC after meeting with Kevin. The transaction was seamless; when I visited to finalize and sign off, everything was prepared and he patiently explained every document that required a signature. His cheerful disposition was an added bonus! The only thing I would critique is the lack of being greeted when walking into the bank for an appointment. You have to wait for someone to notice you. I ended up disturbing someone in an office to find Kevin. Thank you.
Response from Kevin Trott - CIBC Mortgage Advisor
Thanks Lorraine for your feedback. Much appreciated. And I'll relay the message onto the branch manager about havinh someone in the front lobby more often to guide clients where to go.
C
2 years ago
High quality service!
Kevin worked hard for us to find the best solution possible for a complicated mortgage transfer. He answered quickly all emails and communications. He found a way to make it work for us!
Response from Kevin Trott - CIBC Mortgage Advisor
Thanks Chantale, Always a pleasure
M
2 years ago
Fast service - above and beyond.
Kevin was great at working hard for us in order to close our deal on a tight deadline. He even called credit companies to try to help us out. Everything worked out in the end and I look forward to continuing to deal with Kevin.
Response from Kevin Trott - CIBC Mortgage Advisor
Thanks for the review Matt. Both you and Amelia were very helpful in the whole process as well.
B
2 years ago
Professional and easy to deal with.
Kevin was professional and gave solid advice when we were looking for a mortgage for our student rental. the process was very straight forward with Kevin even coming to our house to sign the paperwork.
Response from Kevin Trott - CIBC Mortgage Advisor
Thank you for the continued buiness as well as recommending me to your friends. I really appreciate it!
B
2 years ago
Professional and easy to deal with.
Kevin was professional and gave solid advice when we were looking for a mortgage for our student rental. the process was very straight forward with Kevin even coming to our house to sign the paperwork.