Maaco Collision Repair & Auto Painting
Auto Body Shop
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1 year ago
My Restored 1991 BRG Miata
RE-DO of my 1991 Special Edition British Racing Green Miata First, I need to thank Benji. He stayed with me from the time I first brought it in to more than 13 month later to actually get the work done. I brought back to him the original estimate and it changed very little. However, this time, there was more info on the estimate on what was to be done at my request. So the story…. I was rear ended and was heartbroken. My 1991 Special Edition British Racing Green Miata was close to immaculate. I loved to drive this very cool little convertible. MAACO in Addison was recommended to me because a co-worker also had a Miata and this shop did a great job she said at a very reasonable price. I took it in and got an estimate for just the repairs AND then to have it all painted. Benji was there and prepared this estimate. Circumstances took a turn and so I garaged the Miata for a year. Decided to finally get the work done and took it back to this MAACO to get an updated estimate. The estimate came out very close to the estimate of a year ago and I ok’d the work. I was in no rush but it still only took only a few weeks to do. When I went to get it I could see it from a block away and knew it was going to look even better close up. I swear it looked better than when it came off the show room floor. I went with the high dollar paint and it was worth every penny. I found a few places where it looked like something got into the paint and pointed this out to Benji. He told me no problem; he would have that very small area fixed. A week later I drove it home. I am soooooo happy with how it turned out. There are no shakes or rattles or body noise. It drives again like a new car. My experience was a really good one and I would recommend MAACO Addison to anyone needing paint and body work. I will be taking my Tacoma Truck to this shop and know it will come out well.
3 years ago
The customer service, at the Maaco in Addison, is excellent. The manager, is very professional and strives to provide quality work. He is great at returning calls quickly and maintaining timelines.The staff goes above and beyond to help customers. I really appreciated how they made the experience a good one. I will definitely recommend this Maaco to my friends.
3 years ago
Great Quality, horrible organization and communication
I bought the most expensive package to get my car repainted. They said it should take 5-8 business days. That was to be expected and I was okay with that. I get my car back to figure out they ripped off my double sided tape on my spoiler without replacement, cracked my spoiler, and stripped out the bolts holding it down. Not only that they lost the rubber plug that goes over my rear windshield wiper to keep out water. To my dismay I got home with a soggy carpet in the back. So I took it back in on a Monday to get the "minor repairs" fixed. Today is the following Monday and my car still is not ready! This is absolutely ridiculous that I've been without my car for close to four weeks. Greatly disappointed in their time management. I do like the business and would come back for their nice paint quality, but the minor little things has made my experience awful. So thank you for the paint work, but this has been quite the headache. Also sorry Benji. It is not your fault!
3 years ago
My FIRST choice if I never need more work done!
Here's what happened. I struck three separate stationary objects in the span of a year, and knew that if I involved my insurance company it would mean three separate deductibles. With this all coming out of pocket, I needed it to be a quick, painless, and affordable experience. I visited three different body shops to get an idea of what I would be looking at, and decided on MAACO initially because they were the least expensive. They took great care of me! My car was done 1.5 days early, I got a great deal, they detailed the inside and washed it for me, and they gave me updates throughout the whole process and worked with me when I couldn't make it back in time before close of business. Benji is an awesome asset to this company, and I hope that he goes very far in his industry. Thank you!