Maaco Collision Repair & Auto Painting

Auto Body Shop

4200 Chino Hills Parkway

Suite 640

Chino Hills, CA 91709

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All Reviews

5 months ago
These shisters had my part to paint for almost 2 MONTHS!!! YES 2 MONTHS!!!! Repeated calls in to the Chino Hills Shop and the parent in Pomona where the work is done went unanswered, uncalled back, or straight out lies about the part. They lost it! Then after I insisted that I wasn't going to pay the price because my car was down for almost 2 months paying for insurance and usage --> they reduced the price over the phone a bit. Then, they refused to return it to me from the Chino Hills office where I dropped it off, so I had to go to Pomona to pick it up. Now the story gets worse..... We I looked at the part.... it had imperfections (bubbles, dust, particles) IN the paint. One guy first told me they were there before and the paint was "blended" in from the other side, which ALSO had these "imperfections". The the lady in charge told me that no, they did paint the whole part, but this was normal and "you have to go to a high end shop to get rid of imperfections like this. I first asked to have the part repainted, but they told me the imperfections are from the shop. Then I said I'm going to have someone else do the job properly and that I was not going to pay twice. About that time, I notice they broke the part also!!!!!!! The lady told me that they "have to keep the part" - I went to the car to get my cell to call the police, came back in and said again, I was not going to pay for something I had to redo. They threatened to call the police - I welcomed that. They threatened me about leaving without paying tellimg me "this is how it works [I pay and that's that]". I made sure they had my name, address, and cell number to reach me. I then left with my part. Somehow I think happens quite regularly at this facility. STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
3 years ago
Professional and friendly
Yovani Ruiz knows well how to accommodate your expectations while saving you money! I do recommend this place, special this Young Knowledge person he is..... God bless America
Response from Maaco Collision Repair & Auto Painting
Jessica Ramirez, Thank You for the awesome review.
3 years ago
High Quality Customer Service
MR. Yovani Ruiz Very knowledgeable person. Takes care of every little detail. I do recommend this location. Thank You
Response from Maaco Collision Repair & Auto Painting
Carlos Robles, Always in top of Everything!!
3 years ago
Best Place Ever!!
I was greeted with a enthusiastic Welcome to Maaco of Chino Hills. Great environment place to get the job done right and affordable. Thank you Yovani Ruiz for tha awesome experience I got from you.
Response from Maaco Collision Repair & Auto Painting
Thank You Yolanda for choosing Maaco as your first provider.
3 years ago
Awesome Customer Service from Yovani Ruiz
Best experience ever at Maaco Chino Hills. Yovani Ruiz a professional that was able to deliver everything he said, I do recommend this place.
Response from Maaco Collision Repair & Auto Painting
Hi Favian, I'm glad I was able to help save you money, but never at the sacrifice of safety!
3 years ago
Satisfied with the repair!!!
Awesome experience had from Yovani Ruiz at Maaco Chino Hills. Satisfied with my repair and painting. I got more than what I expected.
Response from Maaco Collision Repair & Auto Painting
Hi Patricia, Thank you for the review and choosing our business as your primary choice.
4 years ago
Fantastic Experience
My experience at Maaco was fantastic. The new Maaco Store concept was very convenient and the paint job I received looked great!