Maaco Collision Repair & Auto Painting

Auto Body Shop

2465 Decker Blvd.

Columbia, SC 29206

Closed Today Closed

columbia.maaco.com

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All Reviews

R
4 months ago
True Professionals in Every Aspect!!!
After reversing into a parked card I went to Maaco very distraught due to denting, scraping and chipping paint on the rear and bumper of my 2015 vehicle. Customer service was excellent even though I couldn't even get a sentence out because of the lamenting that took place. They assured me that everything would be fine and they could take care of my vehicle. Not only did they assure me of the quality but they also ensured a speedy turn-around time especially after noticing I put a rental in place while my car was being worked on. I turned my vehicle in Wednesday morning. It was returned on Friday in EXCELLENT condition. Very pleased with the service, very pleased with the employers, very pleased with the quality, very pleased with time-frame. TRUE PROFESSIONALS!!!!
L
4 months ago
Horrible Service...in all honesty I give them NO STAR!!!
This is not my first but second time using Maaco. My first experience was horrible!!! The first service was due to a hail storm. The entire truck needed to be repainted. The time it took to complete the job was too long. Our truck wasn't available for pickup at the agreed upon time. Moreover, when we were told to pick up, the sanding marks were still very much visible, along with visible trash and dust within the paint job. The workmanship was extremely amateur. My husband and I had to return several times before we were slightly satisfied with the results of our vehicle. After this experience, it seems we would have left running with our hands in the air. However, I was hit by an uninsured motorist and was in need of another paint job. Because the truck was still warranted by Maaco for the paint and no other repair shop would touch the vehicle because of the shoddy workmanship, my husband convinced me to return. My husband clearly expressed my discomfort and reluctance of returning to them, but they reassured my husband they were under new management and had a new painter. Once again, services were not completed in a timely manner, my husband had to ask to have visible discrepancies buffed out, and minor requests I made known beforehand were not taken care of. Old management--new management...it does not matter; this Maaco on Decker Blvd in Columbia, SC is horrible at their job and I definitely WOULD NOT recommend it to anyone else!!!!
W
4 months ago
Left out vapor barrier and insulation behind door panels.
My entire experience with them was a nightmare. They over promised and under delivered. My doors and hood never worked correctly again.
P
5 months ago
Collision repair and painting
Very helpful and friendly staff. brought car in for collision repair and complete painting. Great body work, did not repair headlamp assembly, excellent paint job.
P
5 months ago
Collision repair and painting
Very helpful and friendly staff. brought car in for collision repair and complete painting. Great body work, did not repair headlamp assembly, excellent paint job.
W
9 months ago
Car was not ready in the time I was told it would be.
T
9 months ago
It was great , everybody there was very helpful and had my car done very fast... better then any other shop I been in the past A
W
9 months ago
Very good customer service.
R
9 months ago
Very helpful, fast service, fast paint service and quick installation of painted parts.
D
9 months ago
the check in service was excellent, everything was adequately explained...however the final color was a bit off.