Maaco Collision Repair & Auto Painting
Auto Body Shop
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2 weeks ago
Jennifer Parks , Operation Manager, and her team did a great job on my truck - very happy.
5 months ago
VERY UNRELIABLE, UNETHICAL BUSINESS
While I can't speak about all MAACO paint shops, this particular shop is the most unprofessional shops I've seen. I dropped a car off to be painted and was told it would take less than two weeks to complete. It has been over two months and still don't have the car back and every time I call about it I'm given a different story about why it isn't ready yet. I stopped in once a month ago and my car was no where to be seen and when asked was told it was in the paint booth. They had to touch up a spot and it would be ready the next day. A month later I still haven't seen my car and it is "still not ready". I do not recommend anyone ever use this shop. The manager is not trustworthy!
10 months ago
No no no
One of the worst experiences ever. First thing when I walked in I was hit on and the manager smelled of start with alcohol. I just left didn't even get estimate
2 years ago
I originally got a quote from Maaco for painting my truck and getting a dent fixed in the underside of the bed. I decided that it was a little high since I have heard that Maaco quality is somewhat questionable. Maaco ran 1/2 off their paint jobs for Black Friday 2015 and this made it worth taking the chance. I took the truck back to a technician to have another estimate of all work to be done. The technician gave me a quote including the dent repair and actually circled the Maaco paperwork indicating the body work needing to be done. I dropped the truck off and then 5 days later they indicated that it was complete. I picked it up in the evening and at a glance all seemed to be fine. The next morning in light of day, I inspected the truck and noticed that they did not repair the dent in the bed and there was a couple of minor paint issues. I called the technician and was asked to bring the truck over so that they could see the dent and confirm that the work was not completed. The technician agreed and scheduled the correction. I then received a call putting it repairs off for 3 weeks. Time had come, so I dropped the truck off and was told that it should take another 5 days, after 2 days I got a call from the Manager indicating that the technician did not quote the dent repair properly. I indicated that the did and even circled it on the paper. He continued on and said that he CAN NOT / WILL NOT repair for the previously agreed quote and that he needed another 7 hours of labor to repair the dent and paint it. As much as I stressed that this was their fault and all would have been fine if they had done the work correctly the first time, he maintained that he would not do the work without the additional monies to fix it. Since I really didn’t have a choice as I would have to pay another shop to fix it anyway and did not want to risk them not matching the paint properly, I agreed. I feel that this is very UNETHICAL business practice so please beware.
2 years ago
Good customer service, average quality
Customer service was friendly and honest. I was disappointed in the quality of work. I had a spoiler painted and it came back with several blemishes (like sand particles). It was definitely not a smooth finish. It was explained to me that there will always be "trash" in the finish and there were no guarantees repainting would fix the appearance. The implication was that it would not get any better. I'm surprised that a blemished finish is acceptable for a paint job, so set your expectations low. I wish this would have worked out better for me.
2 years ago
Quality, professional, timely
Very accommodating and they do great work. Will use them again.